Publications
Publications
- December 1994 (Revised October 1996)
- HBS Case Collection
Byrnes, Byrnes & Townsend: Case and Simulation
Abstract
Designed to be used in conjunction with Patriot National Insurance Co. Discusses a suit brought by a woman client who was badly injured in an automobile accident and alleges that a proximate cause of the accident was faulty repairs on her car by a Patriot-insured auto shop. Contains common information about the law, the accident, witnesses, etc., but different information about the organizational contexts within which each negotiator must operate.
Keywords
Citation
Hammond, John S., and Marjorie Corman Aaron. "Byrnes, Byrnes & Townsend: Case and Simulation." Harvard Business School Case 395-135, December 1994. (Revised October 1996.)