Publications
Publications
- November 1995 (Revised February 1996)
- HBS Case Collection
Arthur D. Little, Inc.
By: David A. Garvin and Sanjay Bhatnagar
Abstract
Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and LeMantia's efforts to turn the organization around. Special attention is devoted to his introduction of process thinking and process management, and their impact on the way the company is managed.
Keywords
Citation
Garvin, David A., and Sanjay Bhatnagar. "Arthur D. Little, Inc." Harvard Business School Case 396-060, November 1995. (Revised February 1996.)