Publications
Publications
- April 1997 (Revised July 1997)
- HBS Case Collection
KPMG Peat Marwick U.S.: One Giant Brain
Abstract
Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG Peat Marwick LLP in terms of its components: people, processes, and technologies. Traces the history of knowledge management at the firm and the facilitating role of the Internet and intranet technologies in executing the firm's knowledge management strategy.
Keywords
Internet; Information Technology; Knowledge Management; Service Industry; Consulting Industry; United States
Citation
Alavi, Maryam. "KPMG Peat Marwick U.S.: One Giant Brain." Harvard Business School Case 397-108, April 1997. (Revised July 1997.)