Publications
Publications
- August 1975 (Revised June 1983)
- HBS Case Collection
Frank Mason (A)
By: John J. Gabarro
Abstract
Raises the following issues: understanding another person from his/her point of view, understanding how two people can view the same situation differently, and understanding how an individual's behavior can have secondary consequences of which he/she may not be aware.
Keywords
Citation
Gabarro, John J. "Frank Mason (A)." Harvard Business School Case 476-019, August 1975. (Revised June 1983.)