Publications
Publications
- January 1991 (Revised March 1991)
- HBS Case Collection
Prepare/21 at Beth Israel Hospital (A)
Abstract
In response to escalating cost pressures throughout the hospital industry, the management of Beth Israel Hospital (BI) decided to implement a productivity plan to cut their operating costs. They chose the Scanlon Plan, an employee participation and incentive program previously used only in industrial settings. The case describes the difficulties of implementing the plan (Prepare/21) within BI's complex organization and asks the students to evaluate the plans success--both in terms of employee response and financially, after operating for nine months.
Keywords
Citation
Friedman, Raymond A. "Prepare/21 at Beth Israel Hospital (A)." Harvard Business School Case 491-045, January 1991. (Revised March 1991.)