Publications
Publications
- April 1991
- HBS Case Collection
Implementing Change: Note
Abstract
Highlights the challenges of implementing major change in an organization. It first describes the common pitfalls so that implementors will be "forewarned." Next, it characterizes the guidelines for successful implementation as the "ten commandments", while offering a step-by-step approach for managers. Also concludes that implementation is a combination of science and art, of planning and flexibility. The role of the middle manager as implementor is stressed throughout.
Keywords
Citation
Jick, Todd D. "Implementing Change: Note." Harvard Business School Background Note 491-114, April 1991.