Publications
Publications
- October 1992 (Revised December 1997)
- HBS Case Collection
Sterling Chemicals, Inc.: Quality and Productivity Improvement Program
Abstract
Describes the design and implemenation of a quality improvement program. Sterling Chemical's management hoped the program would improve teamwork and productivity at the plant.
Keywords
Citation
Wruck, Karen. "Sterling Chemicals, Inc.: Quality and Productivity Improvement Program." Harvard Business School Case 493-026, October 1992. (Revised December 1997.)