Publications
Publications
- April 1994 (Revised December 1994)
- HBS Case Collection
Vancom Transportation, Inc. (A)
Abstract
Describes the history and evolution of a school/public bus transit company that has grown rapidly and successfully by gradually pushing responsibility and trust as far down the organizational ladder as possible. A real test comes however, in two major labor relations issues.
Keywords
Employee Relationship Management; Business Strategy; Labor and Management Relations; Transportation Industry
Citation
Barnes, Louis B. "Vancom Transportation, Inc. (A)." Harvard Business School Case 494-127, April 1994. (Revised December 1994.)