Publications
Publications
- October 1996 (Revised January 1997)
- HBS Case Collection
AT&T Resource Link: Revisioning the Managerial Workforce
Abstract
Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to staff their businesses. Resource Link must decide whether to bring outsiders into the pool or to continue to rely on AT&T employees who choose this way of working.
Keywords
Selection and Staffing; Organizational Design; Personal Development and Career; Employment Industry; Telecommunications Industry
Citation
Bradach, Jeffrey L., and Nicole Sackley. "AT&T Resource Link: Revisioning the Managerial Workforce." Harvard Business School Case 497-004, October 1996. (Revised January 1997.)