Publications
Publications
- October 1996 (Revised January 1997)
- HBS Case Collection
MacTemps: Building Commitment in the Interim Workforce
Abstract
MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case explores the pros and cons of this strategy by presenting data on the underlying economics of the arrangement and the characteristics of the temp force.
Keywords
Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry
Citation
Bradach, Jeffrey L., and Nicole Sackley. "MacTemps: Building Commitment in the Interim Workforce." Harvard Business School Case 497-005, October 1996. (Revised January 1997.)