Publications
Publications
- March 1999 (Revised August 1999)
- HBS Case Collection
SCORE! Educational Centers (D)
Abstract
Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to address a growing employee morale problem. Concludes as Waldron must decide whether or not to alter the company's recruiting strategy.
Keywords
Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States
Citation
Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "SCORE! Educational Centers (D)." Harvard Business School Case 499-059, March 1999. (Revised August 1999.)