Publications
Publications
- October 1988 (Revised March 1989)
- HBS Case Collection
Florida Power Light Quality Improvement (QI) Story Exercise (B)
Abstract
Designed to be used as an in-class handout after Florida Power Light Quality Improvement (QI) Story Exercise (A). A rewritten version of an earlier case by the same authors.
Keywords
Citation
Hart, Christopher. "Florida Power Light Quality Improvement (QI) Story Exercise (B)." Harvard Business School Supplement 689-042, October 1988. (Revised March 1989.)