Publications
Publications
- April 1993
- HBS Case Collection
Note on High-Commitment Work Systems
By: David A. Garvin and Norman Klein
Abstract
Describes the history, theory, and practice of high-commitment work systems. The history reviews classical approaches (i.e. Frederick Taylor), the human relations movement, the human resources approach, quality of work life, and empowerment. The theory examines the underlying principles of design. The practice section reviews the experiences to date with these systems, including such innovations as gainsharing and such problems as defining the role of supervisor.
Keywords
Design; Human Resources; Innovation and Invention; Managerial Roles; Work-Life Balance; Problems and Challenges; Strategy
Citation
Garvin, David A., and Norman Klein. "Note on High-Commitment Work Systems." Harvard Business School Background Note 693-080, April 1993.