Publications
Publications
- February 1997 (Revised June 1997)
- HBS Case Collection
Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes
Abstract
Provides the conceptual framework and teaching suggestions for the teaching module "Designing, Managing and Improving Operations Processes." This module is the first of three in the course "Designing, Managing and Improving Operations."
Keywords
Citation
Upton, David M. "Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes." Harvard Business School Teaching Note 697-065, February 1997. (Revised June 1997.)