Publications
Publications
- November 1989
- HBS Case Collection
Jan Carlzon, SAS, Video
By: John P. Kotter
Abstract
Presents Jan Carlzon, Scandinavian Airline's (SAS) CEO, answering questions from executives in February of 1989.
Keywords
Citation
Kotter, John P. "Jan Carlzon, SAS, Video." Harvard Business School Video Supplement 890-512, November 1989.