Publications
Publications
- June 2000 (Revised March 2003)
- HBS Case Collection
IBM Technology Group
By: Andrew P. McAfee and Kerry Herman
Abstract
Explores two main issues: how the IBM Technology Group was able to build a robust, scalable, and functional IT platform using packaged enterprise resource planning (ERP) software from SAP, and how the division should best leverage this capability going forward.
Keywords
Management; Digital Platforms; Information Technology; Competitive Advantage; Projects; Information Technology Industry
Citation
McAfee, Andrew P., and Kerry Herman. "IBM Technology Group." Harvard Business School Case 600-010, June 2000. (Revised March 2003.)