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  • June 2001 (Revised May 2002)
  • Case
  • HBS Case Collection

Innovation at Progressive (C): Auto Repair

By: Frances X. Frei and Hanna Rodriguez-Farrar
  • Format:Print
  • | Pages:2
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Abstract

Analyzes whether Progressive should enter the auto repair industry. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the auto repair industry.

Keywords

Market Entry and Exit; Innovation and Invention; Insurance Industry; Service Industry; Auto Industry

Citation

Frei, Frances X., and Hanna Rodriguez-Farrar. "Innovation at Progressive (C): Auto Repair." Harvard Business School Case 601-139, June 2001. (Revised May 2002.)
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About The Author

Frances X. Frei

Technology and Operations Management
→More Publications

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    Megan Ming Francis: Leadership and Racial Injustice

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More from the Authors
  • Bozoma Saint John: Leading with Authenticity and Urgency By: Frances X. Frei, Francesca Gino and Youngme Moon
  • Bozoma Saint John: Leading with Authenticity and Urgency By: Francesca Gino and Frances X. Frei
  • Megan Ming Francis: Leadership and Racial Injustice By: Francesca Gino, Frances X. Frei and Youngme Moon
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