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  • March 2006 (Revised April 2008)
  • Teaching Note
  • HBS Case Collection

GuestFirst Hotel (TN) (A) and (B)

By: Frances X. Frei and Dennis Campbell
  • Format:Print
  • | Pages:31
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Keywords

Accommodations Industry

Citation

Frei, Frances X., and Dennis Campbell. "GuestFirst Hotel (TN) (A) and (B)." Harvard Business School Teaching Note 606-062, March 2006. (Revised April 2008.)
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About The Authors

Frances X. Frei

Technology and Operations Management
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Dennis Campbell

Accounting and Management
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More from the Authors
  • Storytelling That Drives Bold Change By: Frances X. Frei and Anne Morriss
  • Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems By: Frances X. Frei and Anne Morriss
  • Ownership Works: Scaling a Profitable Social Mission By: Ethan Rouen, Dennis Campbell and Andrew Robinson
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