Publications
Publications
- July 1989 (Revised August 1993)
- HBS Case Collection
Kanthal (B)
By: Robert S. Kaplan
Abstract
Describes actions taken by senior management of Kanthal after seeing the results of the newly installed account management system. Designed as a class handout. A rewritten version of an earlier case by the same author.
Keywords
Citation
Kaplan, Robert S. "Kanthal (B)." Harvard Business School Supplement 190-003, July 1989. (Revised August 1993.)