Publications
Publications
- April 2011
- HBS Case Collection
Emergia: Driving Profitability on Help Desk Contracts (TN)
By: Francisco de Asis Martinez-Jerez
Abstract
Teaching Note for#111-048.
Keywords
Citation
Martinez-Jerez, Francisco de Asis. "Emergia: Driving Profitability on Help Desk Contracts (TN)." Harvard Business School Teaching Note 111-108, April 2011.