Publications
Publications
- June 2012
- HBS Case Collection
Perfect Storm over Zurich Airport (A) (Abridged)
By: Michael L. Tushman and Carin-Isabel Knoop
Abstract
Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport.
Keywords
Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry
Citation
Tushman, Michael L., and Carin-Isabel Knoop. "Perfect Storm over Zurich Airport (A) (Abridged)." Harvard Business School Case 412-145, June 2012.