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  • 2014
  • Article
  • Academy of Management Best Paper Proceedings

Drivers and Dynamics of Online Word of Mouth

By: Frank Nagle and Christoph Riedl
  • Format:Print
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Keywords

Online Word Of Mouth; Online Communities; Online Product Reviews; Online Technology; Consumer Behavior; Marketing Reference Programs

Citation

Nagle, Frank, and Christoph Riedl. "Drivers and Dynamics of Online Word of Mouth." Academy of Management Best Paper Proceedings (2014): 1326–1331.

About The Author

Frank Nagle

Strategy
→More Publications

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More from the Authors
  • Nexleaf Analytics: Saving the World Using the Internet of Things By: Frank Nagle
  • The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture By: Elizabeth J. Altman, Frank Nagle and Michael Tushman
  • The Digital Economy Runs on Open Source. Here's How to Protect It. By: Hila Lifshitz-Assaf and Frank Nagle
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