Publications
Publications
- November 1995
- HBS Case Collection
Business Process Reengineering: Its Past, Present, and Possible Future
Abstract
Explores the origins of reengineering; its evolution during the 1980s and 1990s; the current state of reengineering, which is prevalent in business today; and several possible futures of reengineering, specifically in relation to process management, knowledge work, and participative work design.
Keywords
Citation
Davenport, Thomas H. "Business Process Reengineering: Its Past, Present, and Possible Future." Harvard Business School Background Note 196-082, November 1995.