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  • April 12, 2010
  • Blog Post
  • Harvard Business Review Blogs

Inside Best Buy's Customer-Centric Strategy

By: Ranjay Gulati
  • Format:Electronic
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Citation

Gulati, Ranjay. "Inside Best Buy's Customer-Centric Strategy." Harvard Business Review Blogs (April 12, 2010).
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About The Author

Ranjay Gulati

Organizational Behavior
→More Publications

More from the Author

    • May 2022
    • Faculty Research

    Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2)

    By: Ranjay Gulati and Bradley Turner
    • April 2022
    • Faculty Research

    Transforming BlackBerry: From Smartphones to Software

    By: Ranjay Gulati and Eppa Rixey
    • Harvard Business Review

    The Messy but Essential Pursuit of Purpose

    By: Ranjay Gulati
More from the Author
  • Volkswagen and Suzuki: A Match Made in Heaven (A)? and An Alliance Breaks Down (B1, B2) By: Ranjay Gulati and Bradley Turner
  • Transforming BlackBerry: From Smartphones to Software By: Ranjay Gulati and Eppa Rixey
  • The Messy but Essential Pursuit of Purpose By: Ranjay Gulati
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