Publications
Publications
- July 1996
- HBS Case Collection
Empire Blue Cross and Blue Shield (A)-(H) TN
By: Regina E. Herzlinger and Ramona Hilgenkamp
Abstract
Teaching Note for (9-195-216--223).
Keywords
Citation
Herzlinger, Regina E., and Ramona Hilgenkamp. "Empire Blue Cross and Blue Shield (A)-(H) TN." Harvard Business School Teaching Note 197-013, July 1996.