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  • September 2016
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Health Leads: Reaching for Impact (Abridged)

By: V. Kasturi Rangan and Sarah Appleby
  • Format:Print
  • | Language:English
  • | Pages:8
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Abstract

A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare programs, the nonprofit had grown to 6 cities and 1,000 volunteers serving over 11,000 patients annually by 2013. At the end of a successful “proof plan” period, Health Leads Co-Founder and CEO Rebecca Onie and her team faced the question of how to make meeting patients’ social needs a standard part of health care in the United States: replicate Health Leads’ proven model or instigate a social care movement?

Keywords

Scaling Social Enterprise; Scaling Social Impact; Health Care Delivery; Health Care Outcomes; Health Care Reform; Nonprofit; Nonprofit Scaling; Social Enterprise; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States

Citation

Rangan, V. Kasturi, and Sarah Appleby. "Health Leads: Reaching for Impact (Abridged)." Harvard Business School Case 517-024, September 2016.
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About The Author

V. Kasturi Rangan

Marketing
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