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  • May 2017
  • Case
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Buffer.com

By: Susanna Gallani, Tiffany Y. Chang, Brian J. Hall and Jee Eun Shin
  • Format:Print
  • | Language:English
  • | Pages:18
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Abstract

Social media company Buffer wanted to establish clear company values early in its growth. One of these values was a commitment to transparency in its company practices. Buffer openly shared its business strategies and fundraising decks, among lots of other information. Even when they were hacked, the company live-blogged updates to keep their users informed as the situation unfolded. Having internally released each employee's salary and equity details with no pushback, the company now contemplated sharing compensation information transparently with the general public.

Keywords

Compensation; Compensation Design; Company Values; Culture; Transparency; Compensation and Benefits; Organizational Culture; Values and Beliefs

Citation

Gallani, Susanna, Tiffany Y. Chang, Brian J. Hall, and Jee Eun Shin. "Buffer.com." Harvard Business School Case 917-019, May 2017.
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About The Authors

Susanna Gallani

Accounting and Management
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Brian J. Hall

Negotiation, Organizations & Markets
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Related Work

    • May 2017
    • Faculty Research

    Buffer.com (B)

    By: Susanna Gallani, Tiffany Y. Chang, Brian J. Hall and Jee Eun Shin
Related Work
  • Buffer.com (B) By: Susanna Gallani, Tiffany Y. Chang, Brian J. Hall and Jee Eun Shin
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