Publications
Publications
- April 2018
- HBS Case Collection
Formlabs: Selling a New 3D Printer
By: Frank Cespedes
Abstract
Teaching Note for HBS No. 817-001. Formlabs is a venture that manufactures and sells 3D printers used in a variety of industries and applications. As the young company prepares to ship its latest model, the head of Customer Development is tasked with developing a marketing and distribution strategy that will double sales in the next year. The case issues highlighted in the teaching note include examining and analyzing a) the go-to-market options and trade-offs available to entrepreneurs in a category where product quality is rapidly increasing and price decreasing; b) a representative evolution of go-to-market approaches in early-stage ventures; and c) new product introductions in a context where the venture faces past product-quality issues and going-forward growth and valuation goals.
Keywords
3D Printing And Manufacturing; Sales Channel Development; Sales Strategy; Entrepreneurial Management; Product Engineering; Prototype; Prototyping; Entrepreneurship; Product Launch; Information Infrastructure; Business Startups; Customers; Technological Innovation; Growth and Development Strategy; Technology Adoption; Marketing Channels; Marketing Strategy; Product Positioning; Demand and Consumers; Sales; Salesforce Management; Technology Industry; Computer Industry; Manufacturing Industry; United States; Massachusetts; Europe; Asia
Citation
Cespedes, Frank. "Formlabs: Selling a New 3D Printer." Harvard Business School Teaching Note 818-127, April 2018.