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  • December 24, 2020
  • Article
  • Harvard Business Review Digital Articles

How Businesses Can Find 'Hidden Workers'

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
  • Format:Electronic
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Abstract

Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021, companies will be looking to hire, and these workers are ready and willing. But there are several persistent barriers in the way, including caregiving responsibilities and a lack of official credentials. So, in order to capitalize on their strengths and talents, leaders need to understand what’s preventing them from hiring “hidden workers” in the first place and how to better reach them.

Keywords

Health Pandemics; Employees; Selection and Staffing

Citation

Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
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About The Author

Joseph B. Fuller

Entrepreneurial Management
→More Publications

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More from the Authors
  • The C-Suite Skills That Matter Most By: Raffaella Sadun, Joseph B. Fuller, Stephen Hansen and PJ Neal
  • Michael Lomax at UNCF By: Joseph B. Fuller, Sarah Gulick and Susie L. Ma
  • Connecting Students in Chattanooga (B) By: Jan W. Rivkin and Manjari Raman
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