Publications
Publications
- April 2022
- HBS Case Collection
Connecting Students in Chattanooga (A)
By: Jan W. Rivkin and Manjari Raman
Abstract
As COVID-19 hit and school buildings closed across America in the spring of 2020, tens of thousands of K-12 students in Chattanooga’s Hamilton County lacked the high-quality Internet service required to connect them to remote education. Bryan Johnson, superintendent of the Hamilton County school system, scrambled alongside leaders in nonprofits, local governments, philanthropies, and public utilities to weigh three very different ways they might handle the crisis. Could the leaders come together to address both immediate needs and longstanding digital inequities?
Keywords
K-12 Education; Pandemic; COVID-19; Accessibility; Education; Urban Development; Wealth and Poverty; Online Technology; Education Industry; Tennessee
Citation
Rivkin, Jan W., and Manjari Raman. "Connecting Students in Chattanooga (A)." Harvard Business School Case 722-449, April 2022.