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Developing a Digital Mindset: How to Lead Your Organization into the Age of Data, Algorithms, and AI

By: Tsedal Neeley and Paul Leonardi
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Abstract

Learning new technological skills is essential for digital transformation. But it is not enough. Employees must be motivated to use their skills to create new opportunities. They need a digital mindset: a set of attitudes and behaviors that enable people and organizations to see how data, algorithms, and AI open up new possibilities and to chart a path for success in an increasingly technology-intensive world.

Keywords

Machine Learning; AI; Information Technology; Transformation; Competency and Skills; Employees; Technology Adoption; Leading Change; Digital Transformation

Citation

Neeley, Tsedal, and Paul Leonardi. "Developing a Digital Mindset: How to Lead Your Organization into the Age of Data, Algorithms, and AI." S22032. Harvard Business Review 100, no. 3 (May–June 2022): 50–55.
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About The Author

Tsedal Neeley

Organizational Behavior
→More Publications

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More from the Authors
  • Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models By: Tsedal Neeley and Tim Englehart
  • Fortinet: Cybersecurity Pioneer Ken Xie Considers the Long Game By: Tsedal Neeley, Jeff Huizinga and Emily Grandjean
  • Teams in the Digital Workplace: Technology's Role for Communication, Collaboration, and Performance By: Jacqueline N. Lane, Paul Leonardi, Noshir Contractor and Leslie DeChurch
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