Research Summary
Research Summary
Current Research
Description
Professor Gardner’s research investigates two primary research questions, both particularly relevant to the management of professional service firms: (1) How are project teams able to most effectively use their members’ expertise in order to achieve their fullest potential, and why are some teams better than others at doing so?, and (2) What elements of organizational design support (or hinder) effective coordination and knowledge-based innovation necessary for high-quality client service? Professor Gardner is developing a nascent research initiative to unite these two research streams: investigating the role of teams (both project teams and senior leadership teams) as integrating mechanisms to enhance coordination and knowledge sharing across intra-organizational boundaries.