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Paige Tsai

Paige Tsai

Doctoral Student

Doctoral Student

Paige Tsai is a doctoral student in the Technology and Operations Management Unit at Harvard Business School. Paige received an A.B. in Psychology from Princeton University in 2013. Thereafter, she held positions on the communications & public policy teams at Dropbox and Uber in San Francisco prior to receiving her M.B.A from Harvard Business School in 2020. Paige's primary research interests include customer behavior, service operations, and decision-making.
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Paige Tsai
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Paige Tsai is a doctoral student in the Technology and Operations Management Unit at Harvard Business School. Paige received an A.B. in Psychology from Princeton University in 2013. Thereafter, she held positions on the communications & public policy teams at Dropbox and Uber in San Francisco prior to receiving her M.B.A from Harvard Business School in 2020. Paige's primary research interests include customer behavior, service operations, and decision-making.

Area of Study

Technology and Operations Management

Areas of Interest

customer behavior
decision-making
service operations
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