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All HBS Web
(115,587)
- Faculty Publications (75)
- August 2011
- Case
Mibanco: Meeting the Mainstreaming of Microfinance (MM)
By: Michael Chu, Gustavo Herrero and Jean Hazell
Facing an increasingly competitive microfinance market in Peru, Mibanco must continually optimize its product offerings, marketing operations, and human resource management to stay on top. This multimedia courseware provides visual orientation to enable viewers to more...
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Keywords:
Microfinance;
Markets;
Change;
Problems and Challenges;
Management Teams;
Employees;
Marketing;
Operations;
Human Resources;
Financial Services Industry;
Peru
Chu, Michael, Gustavo Herrero, and Jean Hazell. "Mibanco: Meeting the Mainstreaming of Microfinance (MM)." Harvard Business School Multimedia/Video Case 310-701, August 2011.
- August 2011 (Revised August 2011)
- Teaching Note
Mibanco: Meeting the Mainstreaming of Microfinance (TN)
By: Michael Chu
Teaching Note for 309-095.
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- June 2011
- Article
Segmenting the Base of the Pyramid
By: V. Kasturi Rangan, Michael Chu and Djorjiji Petkoski
The bottom of the economic pyramid is a risky place for business, but decent profits can be made there if companies link their financial success with their constituencies' well-being. To do that effectively, you must understand the nuances of people's daily lives, say...
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Keywords:
International Finance;
Risk and Uncertainty;
Value Creation;
Human Needs;
Income;
Poverty;
Profit;
Relationships;
Economics;
Segmentation
Rangan, V. Kasturi, Michael Chu, and Djorjiji Petkoski. "Segmenting the Base of the Pyramid." Harvard Business Review 89, no. 6 (June 2011).
- January 2011
- Teaching Note
Banco Compartamos: Life after the IPO (TN)
By: Michael Chu
Teaching Note for 308-094.
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- October 2010 (Revised November 2010)
- Case
YES BANK: Mainstreaming Development into Indian Banking
By: Michael Chu and Namrata Arora
YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of...
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Keywords:
Development Economics;
Private Equity;
Microfinance;
Investment;
Governing and Advisory Boards;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Expansion;
Banking Industry;
India
Chu, Michael, and Namrata Arora. "YES BANK: Mainstreaming Development into Indian Banking." Harvard Business School Case 311-063, October 2010. (Revised November 2010.)
- September 2010
- Case
Aaron's: Household Goods for the U.S. Base of the Pyramid
By: Michael Chu and Charles Augustus Smithgall IV
With $2.5 billion system-wide revenues, Aaron's, a major rent-to-own supplier to the U.S. base of the pyramid, continues to grow in the recession, but CEO R.C. Loudermilk, Jr. wonders how long the company can sustain the fast growth rate of its past. Founded in 1955,...
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Keywords:
Fairness;
For-Profit Firms;
Renting or Rental;
Financial Crisis;
Demand and Consumers;
Social Enterprise;
Income;
Goods and Commodities;
Competitive Strategy;
Growth and Development Strategy;
Consumer Products Industry;
United States
Chu, Michael, and Charles Augustus Smithgall IV. "Aaron's: Household Goods for the U.S. Base of the Pyramid." Harvard Business School Case 311-047, September 2010.
- Article
Las Microfinanzas: Creación simultánea de impacto social y valor comercial
By: Michael Chu
Microfinance is the best known and most successful expression of inclusive business. When the disbursement of financial services in small sizes to enterprising people in the informal sectors of the economy is capable of yielding superior commercial returns, it enables...
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Keywords:
Microfinance;
Economy;
Investment Return;
Service Operations;
Philanthropy and Charitable Giving;
Poverty
Chu, Michael. "Las Microfinanzas: Creación simultánea de impacto social y valor comercial." Debates IESA 15, no. 3 (July–September 2010): 26–30.
- January 2010 (Revised March 2010)
- Background Note
A Note on Direct Selling in Developing Economies
By: Michael Chu and Joel Emilio Bregman Segre
Informal and formal direct selling play a particularly important role in developing countries characterized by markets with limited retail sectors. This note explores the practice of direct selling for the company, the sales person, and the consumer, as well as the...
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Keywords:
Customers;
Developing Countries and Economies;
Marketing Channels;
Marketing Strategy;
Emerging Markets;
Sales
Chu, Michael, and Joel Emilio Bregman Segre. "A Note on Direct Selling in Developing Economies." Harvard Business School Background Note 310-068, January 2010. (Revised March 2010.)
- June 2009 (Revised July 2010)
- Case
Microfin
By: Michael Chu and Enrique Kramer
The case presents the management dilemmas of a new institution in an undeveloped microfinance market in Latin America. Supported by a globally recognized industry player, it is the result of the efforts of two fledgling local entrepreneurs with a business model they...
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Keywords:
Business Model;
Developing Countries and Economies;
Social Entrepreneurship;
Microfinance;
Governing Rules, Regulations, and Reforms;
Industry Structures;
Competitive Strategy;
Financial Services Industry;
Latin America
Chu, Michael, and Enrique Kramer. "Microfin." Harvard Business School Case 309-126, June 2009. (Revised July 2010.)
- February 2009 (Revised June 2010)
- Case
Mibanco: Meeting the Mainstreaming of Microfinance
By: Michael Chu and Gustavo A. Herrero
Mibanco, Peru's leading microfinance bank, faces intense competition as the banking industry rushes into low income segments. Companion video clips bring into the classroom the contemporary reality of a world-class microfinance institution, where the unpaved streets...
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Keywords:
Microfinance;
Profit;
Business History;
Growth and Development Strategy;
Management Analysis, Tools, and Techniques;
Marketing Strategy;
Service Operations;
Performance;
Competition;
Banking Industry;
Peru
Chu, Michael, and Gustavo A. Herrero. "Mibanco: Meeting the Mainstreaming of Microfinance." Harvard Business School Case 309-095, February 2009. (Revised June 2010.)
- February 2008 (Revised July 2008)
- Case
Banco Compartamos: Life after the IPO
By: Michael Chu and Regina Garcia Cuellar
After an international IPO yielding extraordinary returns to original investors, Banco Compartamos, Mexico's leading microfinance institution, contemplates its future strategic and competing priorities: maintaining growth, defending industry, leadership, preserving...
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Keywords:
Business Model;
Microfinance;
Initial Public Offering;
Non-Governmental Organizations;
Competition;
Value Creation;
Banking Industry;
Mexico
Chu, Michael, and Regina Garcia Cuellar. "Banco Compartamos: Life after the IPO." Harvard Business School Case 308-094, February 2008. (Revised July 2008.)
- December 20, 2007
- Article
Profit And Poverty: Why It Matters
By: Michael Chu
Commentary on investing in microfinance
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- Article
Commercial Returns at the Base of the Pyramid
By: Michael Chu
Keywords:
Profit
Chu, Michael. "Commercial Returns at the Base of the Pyramid." Innovations: Technology, Governance, Globalization 2, nos. 1/2 (Winter–Spring 2007): 115–146.
- April 2007
- Case
Microfinance in Bolivia: A Meeting with the President of the Republic
By: Michael Chu
Herbert Muller, chair of leading microfinance bank BancoSol, has met with Evo Morales one year after the populist leader's inauguration as president of Bolivia and proceeds to write an email to his fellow board directors. The bank is world famous for pioneering...
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Keywords:
Risk and Uncertainty;
Race;
Government Administration;
Business and Government Relations;
Microfinance;
Poverty;
Interest Rates;
Banks and Banking;
Financial Services Industry;
Bolivia;
South America
Chu, Michael. "Microfinance in Bolivia: A Meeting with the President of the Republic." Harvard Business School Case 307-107, April 2007.
- March 2007 (Revised April 2007)
- Case
Micro Insurance Agency: Helping the Poor Manage Risk
By: Michael Chu and Jean Hazell
The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries...
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Keywords:
Developing Countries and Economies;
Cost Management;
Microfinance;
Globalization;
Growth and Development Strategy;
Risk Management;
Infrastructure;
Nonprofit Organizations;
Competition;
Financial Services Industry;
Africa;
Asia;
Latin America
Chu, Michael, and Jean Hazell. "Micro Insurance Agency: Helping the Poor Manage Risk." Harvard Business School Case 307-089, March 2007. (Revised April 2007.)
- February 2007 (Revised April 2007)
- Case
Banca Regional Andino: Facing the Globalization of Microfinance
By: Michael Chu and Jean Hazell
Three leading Latin American microfinance banks join forces to face the new challenges of globalization, competition, and politics while common shareholder ACCION investments considers its options. From an initial project to share costs in the revamping of their IT...
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Keywords:
History;
Microfinance;
Competitive Strategy;
Globalization;
Problems and Challenges;
Growth and Development;
Bolivia;
Ecuador;
Peru
Chu, Michael, and Jean Hazell. "Banca Regional Andino: Facing the Globalization of Microfinance." Harvard Business School Case 307-060, February 2007. (Revised April 2007.)
- January 2007 (Revised October 2007)
- Case
The Omidyar-Tufts Microfinance Fund: Striving to Reshape the Social Enterprise Capital Markets
By: Michael Chu and Jean Hazell
Seeking to impact global poverty and philanthropy, eBay founder Pierre Omidyar donates $100 million to Tufts University for a trust restricted to investment in microfinance. Explores the origins of the initiative, the perspectives and objectives of the various parties...
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Keywords:
Capital Markets;
Microfinance;
Investment Funds;
Philanthropy and Charitable Giving;
Emerging Markets;
Social Enterprise;
Financial Services Industry
Chu, Michael, and Jean Hazell. "The Omidyar-Tufts Microfinance Fund: Striving to Reshape the Social Enterprise Capital Markets." Harvard Business School Case 307-078, January 2007. (Revised October 2007.)
- January 2007 (Revised April 2011)
- Case
Farmacias Similares: Private and Public Health Care for the Base of the Pyramid in Mexico
By: Michael Chu and Regina Garcia-Cuellar
Farmacias Similares, serving Mexico's low-income sector, grew to $600 million sales and 3,400 drugstores while deep reforms to help the poor swept the public health system. Adjacent to each store, for $2 per visit, medical clinics provided access to doctors for 2.3...
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Keywords:
Private Sector;
Public Sector;
Health Care and Treatment;
Growth and Development Strategy;
Poverty;
Pharmaceutical Industry;
Retail Industry;
Mexico
Chu, Michael, and Regina Garcia-Cuellar. "Farmacias Similares: Private and Public Health Care for the Base of the Pyramid in Mexico." Harvard Business School Case 307-092, January 2007. (Revised April 2011.)
- 2007
- Article
Incubating Social Change
By: Michael Chu
Chu, Michael. "Incubating Social Change." Intervening at the Inflection Point Viewpoints (2007), 25–29.
- 2007
- Chapter
Microfinance: Business, Profitability, and the Creation of Social Value
By: Michael Chu
The chapter examines the development of microfinance from its NGO origins to the present stage in which it is characterized by regulated commercial institutions capable of superior financial returns. It then looks at the creation of social value under these...
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Keywords:
Microfinance;
Investment Return;
Profit;
Governing Rules, Regulations, and Reforms;
Social Enterprise;
Non-Governmental Organizations;
Perspective;
Value Creation
Chu, Michael. "Microfinance: Business, Profitability, and the Creation of Social Value." Chap. 28 in Business Solutions for the Global Poor: Creating Social and Economic Value, by V. Kasturi Rangan, John A. Quelch, Gustavo Herrero, and Brooke Barton, 309–320. John Wiley & Sons, 2007.