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All HBS Web
(116,193)
- Faculty Publications (160)
- February 1999
- Case
Tektronix, Inc.: Global ERP Implementation
By: Robert D. Austin, Richard L. Nolan, George Francis Westerman III and Mark J. Cotteleer
Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the story of three implementations, each with its own character and requirements. Tektronix managers needed to...
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Keywords:
Business Model;
Transformation;
Globalized Markets and Industries;
Information Management;
Management Skills;
Management Style;
Strategic Planning;
Problems and Challenges;
Electronics Industry
Austin, Robert D., Richard L. Nolan, George Francis Westerman III, and Mark J. Cotteleer. "Tektronix, Inc.: Global ERP Implementation." Harvard Business School Case 699-043, February 1999.
- 1998
- Working Paper
Manage ERP Initiatives as New Ventures, Not IT Projects
By: Robert D. Austin and Richard L. Nolan
- November 1998
- Teaching Note
Working with your "Shadow Partner" TN
By: Richard L. Nolan
Teaching Note for (9-399-051).
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- October 1998 (Revised June 2001)
- Teaching Note
Cisco Systems, Inc.: Implementing ERP TN
By: Richard L. Nolan, Robert D. Austin and Mark J. Cotteleer
Teaching Note for (9-699-022).
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- September 1998 (Revised May 2002)
- Case
Cisco Systems, Inc.: Implementing ERP
By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for...
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Keywords:
Information Technology;
Applications and Software;
Technology Adoption;
Complexity;
Information Management
Austin, Robert D., Richard L. Nolan, and Mark J. Cotteleer. "Cisco Systems, Inc.: Implementing ERP." Harvard Business School Case 699-022, September 1998. (Revised May 2002.)
- September 1998 (Revised March 1999)
- Case
Sun Microsystems and the N-tier Architecture
By: Richard L. Nolan and Kelley Porter
Sun Microsystems is a pioneer in networking computing. Sun's servers maintain a large market share and are considered highly scaleable. The case describes the n-tier architecture for building and managing large networks in which thousands of workers and customers are...
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Keywords:
Information Infrastructure;
Information Technology;
Technological Innovation;
Business Strategy;
Innovation Strategy;
Information Technology Industry
Nolan, Richard L., and Kelley Porter. "Sun Microsystems and the N-tier Architecture." Harvard Business School Case 399-037, September 1998. (Revised March 1999.)
- September 1998 (Revised September 1999)
- Supplement
Edmund's-www.edmunds.com (Supplement)
By: Richard L. Nolan, Stephen P. Bradley, John J. Sviokla and Kelley Porter
Supplements the case.
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Nolan, Richard L., Stephen P. Bradley, John J. Sviokla, and Kelley Porter. "Edmund's-www.edmunds.com (Supplement)." Harvard Business School Supplement 399-036, September 1998. (Revised September 1999.)
- September 1998 (Revised September 1998)
- Exercise
Working with Your "Shadow Partner"
By: Richard L. Nolan and Kelley Porter
Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS.
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Nolan, Richard L., and Kelley Porter. Working with Your "Shadow Partner". Harvard Business School Exercise 399-051, September 1998. (Revised September 1998.)
- September 1998
- Course Overview Note
Managing in the Information Age (MIA98): Course Overview Program for Management Development (PMD)
By: Richard L. Nolan
Presents an overview of the PMD course, Managing in the Information Age (MIA98).
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Keywords:
Management Succession
- July – August 1998
- Article
Connectivity and Control in the Year 2000 and Beyond
By: R. L. Nolan
Nolan, R. L. "Connectivity and Control in the Year 2000 and Beyond." Harvard Business Review 76, no. 4 (July–August 1998).
- 1998
- Book
Sense and Respond: Capturing Value in the Network Era
By: S. P. Bradley and R. L. Nolan
Bradley, S. P. and R. L. Nolan, eds. Sense and Respond: Capturing Value in the Network Era. Harvard Business School Press, 1998.
- 1997
- Working Paper
A Knowledge-based Model of IT Outsourcing for the Network Era
By: Deborah L. Sole, F. Warren McFarlan and Richard L. Nolan
- August 1997 (Revised March 1999)
- Case
VeriFone (1997)
By: Richard L. Nolan, Anne Donnellon and Donna B. Stoddard
VeriFone, a leading manufacturer of payment systems technology, was acquired by Hewlett-Packard in June 1997. The case describes the strategic challenges that VeriFone faces as it positions itself to compete in the Internet payment systems marketplace.
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Keywords:
Information Technology;
Internet;
Innovation Strategy;
Technological Innovation;
Business Strategy;
Information Technology Industry
Nolan, Richard L., Anne Donnellon, and Donna B. Stoddard. "VeriFone (1997)." Harvard Business School Case 398-030, August 1997. (Revised March 1999.)
- May 1997
- Background Note
Intranets and Middleware
By: Richard L. Nolan, Stephen J. Gallagher and Mark E. Ledbetter
Nolan, Richard L., Stephen J. Gallagher, and Mark E. Ledbetter. "Intranets and Middleware." Harvard Business School Background Note 397-118, May 1997.
- October 1996
- Background Note
Asynchronous Transfer Mode (ATM), Technology Note
By: Richard L. Nolan and Robert S. Borsi
Nolan, Richard L., and Robert S. Borsi. "Asynchronous Transfer Mode (ATM), Technology Note." Harvard Business School Background Note 397-014, October 1996.
- October 1996
- Case
Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services
By: Richard L. Nolan and Robert S. Borsi
Nolan, Richard L., and Robert S. Borsi. "Union Bank of Switzerland: Strategic Options When Outsourcing ATM Services." Harvard Business School Case 397-013, October 1996.