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- Faculty Publications (205)
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All HBS Web
(115,661)
- Faculty Publications (205)
- summer 2001
- Article
The Impact of Activity-Based Costing on Managerial Decisions at Insteel Industries - A Field Study
By: V.G. Narayanan and Ratna G. Sarkar
Narayanan, V.G., and Ratna G. Sarkar. "The Impact of Activity-Based Costing on Managerial Decisions at Insteel Industries - A Field Study." Journal of Economics & Management Strategy 11, no. 2 (summer 2001).
- June 2001 (Revised October 2002)
- Case
Accounting for the Intel Pentium Chip Flaw
By: Gregory S. Miller, V.G. Narayanan and Lisa Brem
Investigates the 1994 Intel Pentium plan.
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Miller, Gregory S., V.G. Narayanan, and Lisa Brem. "Accounting for the Intel Pentium Chip Flaw." Harvard Business School Case 101-072, June 2001. (Revised October 2002.)
- March 2001
- Case
Firestone/Ford Tire Controversy (B), The
By: V.G. Narayanan and Roger Orosman Nieves
Supplements the (A) case.
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Keywords:
Auto Industry
Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy (B), The." Harvard Business School Case 101-087, March 2001.
- January 2001
- Teaching Note
Measurement and Management at CitySoft TN
By: V.G. Narayanan, Lisa Brem and Sanjay Pothen
Teaching Note for (9-100-056).
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Keywords:
Information Technology Industry
- January 2001
- Case
Achieving Customer Satisfaction at Pizza Hut (B)
By: V.G. Narayanan and Lisa Brem
Supplements the (A) case.
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- December 2000 (Revised February 2007)
- Case
Achieving Customer Satisfaction at Pizza Hut (A)
By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations.
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- November 2000 (Revised November 2002)
- Case
Activity-Based Management at W.S. Industries (A)
By: V.G. Narayanan and Sanjay Pothen
W.S. Industries undertakes the design and implementation of an activity based costing (ABC) system, and the ABC information empowers workers to make process improvement decisions. Workers' incentive pay is tied to cost savings from process improvements.
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Keywords:
Activity Based Costing and Management;
Motivation and Incentives;
Performance Evaluation;
Organizational Change and Adaptation;
Knowledge Management;
Energy Industry;
India
Narayanan, V.G., and Sanjay Pothen. "Activity-Based Management at W.S. Industries (A)." Harvard Business School Case 101-062, November 2000. (Revised November 2002.)
- October 2000 (Revised March 2001)
- Case
Firestone/Ford Tire Controversy, The (A)
By: V.G. Narayanan and Roger Orosman Nieves
Examines the high-profile Firestone/Ford product recall/investigation that took place in the summer of 2000. Focuses on the management of supplier relationships and incentives.
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Keywords:
Knowledge Sharing;
Supply Chain Management;
Motivation and Incentives;
Crisis Management;
Corporate Accountability;
Product;
Service Operations;
Auto Industry
Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy, The (A)." Harvard Business School Case 101-034, October 2000. (Revised March 2001.)
- Article
Impact of Competition and Taxes on Responsibility Center Organization and Transfer Prices
By: V.G. Narayanan and Michael Smith
Narayanan, V.G., and Michael Smith. "Impact of Competition and Taxes on Responsibility Center Organization and Transfer Prices." Contemporary Accounting Research 17, no. 3 (Fall 2000).
- July 2000 (Revised May 2002)
- Teaching Note
Cambridge Hospital Community Health Network - The Primary Care Unit TN
By: V.G. Narayanan and Lisa Brem
Teaching Note for (9-100-054).
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- June 2000
- Teaching Note
Catanese and Vulcan (A) and (B) TN
By: V.G. Narayanan and Lisa Brem
Teaching Note for (9-100-021) and (9-100-080).
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- April 2000
- Background Note
Aligning Incentives for Supply Chain Efficiency
By: V.G. Narayanan and Ananth Raman
Introduces students to the basics of principal-agency theory as it applies to supply chains. Operational problems in supply chains can often be traced to incentive issues. Students and managers lack frameworks to analyze incentive problems in supply chains. This note...
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Keywords:
Supply Chain Management;
Motivation and Incentives;
Framework;
Management Analysis, Tools, and Techniques;
Agency Theory
Narayanan, V.G., and Ananth Raman. "Aligning Incentives for Supply Chain Efficiency." Harvard Business School Background Note 600-110, April 2000.
- March 2000 (Revised May 2003)
- Teaching Note
Owens & Minor, Inc. (A) and (B) TN
By: V.G. Narayanan and Lisa Brem
Teaching Note for (9-100-055) and (9-100-079).
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- February 2000 (Revised March 2000)
- Case
Catanese and Vulcan (B)
By: V.G. Narayanan and Sanjay Pothen
Supplements the (A) case.
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Narayanan, V.G., and Sanjay Pothen. "Catanese and Vulcan (B)." Harvard Business School Case 100-080, February 2000. (Revised March 2000.)
- February 2000 (Revised March 2000)
- Case
Owens & Minor, Inc. (B)
By: V.G. Narayanan and Lisa Brem
After a manager at Owens & Minor, a national medical and surgical distribution company, proposes and develops a formalized activity-based pricing and activity-based management approach to sales and service provision, this case explore the outcome.
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Keywords:
Activity Based Costing and Management;
Logistics;
Distribution;
Price;
Supply Chain Management;
Sales;
Outcome or Result;
Management Style;
Medical Devices and Supplies Industry;
Distribution Industry
Narayanan, V.G., and Lisa Brem. "Owens & Minor, Inc. (B)." Harvard Business School Case 100-079, February 2000. (Revised March 2000.)
- February 2000 (Revised February 2002)
- Case
Owens & Minor, Inc. (A)
By: V.G. Narayanan and Lisa Brem
A forward-thinking manager at Owens & Minor (O&M), a large national medical and surgical distribution company, enlisted the help of both logistics and cost managers to develop an innovative pricing schedule based on the customer's activities instead of the price of the...
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Keywords:
Activity Based Costing and Management;
Logistics;
Distribution;
Price;
Supply Chain Management;
Customer Relationship Management;
Medical Devices and Supplies Industry;
Distribution Industry
Narayanan, V.G., and Lisa Brem. "Owens & Minor, Inc. (A)." Harvard Business School Case 100-055, February 2000. (Revised February 2002.)
- January 2000
- Case
Measurement and Management at CitySoft
By: V.G. Narayanan and Sanjay Pothen
CitySoft is a very small software developer that is grappling with issues of cost measurement and management.
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Keywords:
Cost Accounting;
Cost Management;
Applications and Software;
Problems and Challenges;
Information Technology Industry
Narayanan, V.G., and Sanjay Pothen. "Measurement and Management at CitySoft." Harvard Business School Case 100-056, January 2000.
- January 2000 (Revised October 2002)
- Case
Cambridge Hospital Community Health Network - The Primary Care Unit
By: V.G. Narayanan, Lisa Brem and Ryan Moore
The Cambridge Hospital Community Health Network needed to gain a better understanding of its unit-of-service costs, which had been rising at a rate of 10% per year. The network's step-down costing system gave only aggregate costing information, and there was some...
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Keywords:
Activity Based Costing and Management;
Health Care and Treatment;
Cost Accounting;
Cost;
Network Effects;
Health Industry;
Service Industry;
Massachusetts
Narayanan, V.G., Lisa Brem, and Ryan Moore. "Cambridge Hospital Community Health Network - The Primary Care Unit." Harvard Business School Case 100-054, January 2000. (Revised October 2002.)
- August 1999 (Revised May 2001)
- Case
Catanese and Vulcan (A)
By: V.G. Narayanan and Sanjay Pothen
A small CPA firm puts in a new performance measurement system, and profits increase by 350% in less than a year. This case illustrates the reasons for improved profitability as well as the sustainability of levels of growth, the opportunities, and the threats that...
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Narayanan, V.G., and Sanjay Pothen. "Catanese and Vulcan (A)." Harvard Business School Case 100-021, August 1999. (Revised May 2001.)
- June 1998
- Article
Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards
By: V.G. Narayanan and A. Davila
Narayanan, V.G., and A. Davila. "Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards." Special Issue on Mastering Finance Series. Journal of Accounting & Economics 25, no. 3 (June 1998).