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All HBS Web
(1,061)
- People (2)
- News (212)
- Research (650)
- Multimedia (3)
- Faculty Publications (150)
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- 01 Jun 2016
- News
Case Study: On the Table
for the challenge of educating and acquiring customers new to making large online purchases. But what the company didn’t expect was the absence of the infrastructure necessary to support e-commerce. Very quickly, Cahuzac realized that the...
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- 01 Mar 2006
- News
Drive-In Nation
forth as a solution. But HBS assistant professor Daniel Snow, who studies the application of new technology, offers a caveat. Snow, who has worked with both Honda and Ford, points out that technological advances are a plus only if View Details
- 01 Sep 2004
- News
Promise & Perils
the local level, and typically filled rural niches for consumer goods. At their peak in the early 1990s, an estimated 19 million TVEs operated across the country. By contrast, the SOEs were controlled by various government ministries at...
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- 01 Sep 2008
- News
Balanced Equation
registered users. Revenues last year exceeded $7 billion. eBay’s remarkable impact on society and com-merce is hard to ignore. Whitman, who stepped down from the helm in March, now serves as national cochair of John McCain’s presidential...
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- 02 Oct 2015
- News
The ‘F’ Word
of risk and released me from a personal prison of achievement. Some context: In 1999, I joined a large-scale startup providing a new consumer phone service in Brazil. We raised $2.5 billion, hired 4,000 people in two years, and...
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Walt Disney Studios
- 01 Mar 2011
- News
Making Their Way
medical industry; shelving units for retail consumer products; and high-tolerance firing pins for military applications. When it comes to per-piece cost for metal stampings, the United States is very competitive with China because labor...
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- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
phone bills at home. Major organizations will be essentially ready. I do expect a period of transition and inconvenience such as we are now experiencing at times with credit cards. And government agencies must work to catch up if they are...
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- 01 Oct 1999
- News
The View from the Pit
and was recently appointed to chair the HBS Doctoral Programs. Never expecting to stand in front of a classroom herself, she remembers taking for granted her professors' skills in leading discussions. "Much to my chagrin later on, I did...
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Judith A. Ross
- 19 Feb 2021
- News
A Playbook for Progress
Inclusive leadership is also going to require agility, because you will need to have a better understanding. And Gen Z and the millennials, their expectation is that you will have an understanding of them and create a sense of belonging...
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- 19 Jan 2017
- News
Finding Purpose in Profit
when her mother died of cancer at age 43. Consumed by grief, her father succumbed to drink and depression, and the family’s once-idyllic suburban life spiraled downward into poverty. Barely adolescent and lacking role models for success,...
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- 14 Mar 2019
- News
The Merchant of Osaka
moving.” Oishi had watched it all unfold as she built a career as a partner in McKinsey’s consumer goods practice in Tokyo—an almost ideal match for the sort of person who can’t not solve problems. Where some people solve crossword...
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Health, Social Assistance
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
experimentation rule the day. Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business by John A. Quelch (Oxford Univ. Press) The public health footprint associated with corporate behavior has come under increased scrutiny in the last...
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- 01 Jun 2012
- News
Around the World
began the global component, called FIELD 2, last October when they were divided into teams of six, assigned a global partner—one of 140 participating businesses and nonprofits—and challenged to develop a product or service appropriate for View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
than their share of scarce environmental resources and therefore must now consume less," observes Fri. "Another is that the developing countries, whose exploding populations threaten to tax the carrying capacity of the planet, must...
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- 01 Sep 2020
- News
The Devil You Don’t Know
consumption sharply, which will provoke further business contraction, and so on. And even those workers who have not been laid off—the vast majority—have more reason to be worried than before (because of rising unemployment), more reason to View Details
- 28 May 2019
- News
Alumni and Faculty Books for June 2019
product launch platform that helps innovative products reach a community of millions―guides you through every step of the consumer product creation process. Connected Strategy: Building Continuous Customer Relationships for Competitive...
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- 30 Sep 2016
- News
Competing Against Luck
has really become a part of the modern business canon. And he has a new book coming out next month, Competing Against Luck, which argues that understanding customers' motivations, what quote unquote, "role" consumers are buying a product...
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- 01 Dec 2016
- News
Alumni Books of 2016
and food habits to marriage and old age, from music and language to celebrities and censorship, he looks at over a hundred ads to study how the Indian consumer has changed over the past five decades and how advertising and society have...
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- 01 Oct 1996
- News
Leading In a New Era
arrival at LC in 1994 that the company had done relatively little consumer research, he immediately launched an intensive survey of customer needs. He also performed an asset inventory of the entire organization, which revealed "a lot of...
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Nancy O. Perry