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Podcast - Managing the Future of Work
the damage is on both sides: employers pay a price in lost productivity and expensive churn. What accounts for these inefficiencies, and what would it take to make low-wage frontline work less of a dead end?Welcome to the Managing the...
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Podcast - Managing the Future of Work
return on investment? Why don’t business performance metrics encompass the value of human assets? Fundamental questions like those can get lost in news headlines and in the normal course of business. Welcome to the Managing the Future of...
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Podcast - Managing the Future of Work
What are the metrics we should be using? Kerr: One of the sad ironies about our data-development process is that we know much more about the things that get shipped in cargo boats around the world than we know about the knowledge workers...
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