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- All HBS Web (325)
- Faculty Publications (112)
- 01 Mar 2023
- News
Happy Monday
on that day,” Bernard clarifies. For those employees whose work often requires a Friday presence, as in customer care teams, they work with their managers to take another day of their choosing. As the teams felt their way through the...
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- 01 Dec 2014
- News
Case Study: Growing the Family Business
cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for...
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- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
power. Equal ownership means that the parties must work out solutions to problems and differences beforehand, so that they enter the alliance with the attitude that they are true partners. With that mindset, the chances are much greater...
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- 10 Sep 2015
- Blog Post
Why We Recruit: EF Education First
about helping people create new opportunities for themselves through immersive international experiences. We offer our customers every imaginable way to see the world, engage with another culture, learn a language, or earn an academic...
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- 21 Dec 2010
- First Look
First Look: December 21
Changes in Ownership and Management of Large West German Family Firms (1960-2008)." Author:Christina Lubinski Publication:Zeitschrift für Unternehmensgeschichte 55, no. 2 (2010) Abstract Large family firms fall between two...
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- 13 Jul 2010
- First Look
First Look: July 13
is the impact of foreign bank entry on the pricing and availability of credit in developing economies? The Mexican banking system provides a quasi-experiment to address this question because in 1997 the Mexican government radically changed the laws governing the...
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Martha Lagace
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
and trained salespeople to focus on doing what was best for the customer rather than push a particular product to earn a commission. Other organizations have changed processes to enable representatives to focus on building View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field...
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Re: Multiple Faculty
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing...
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- November 2020 (Revised April 2021)
- Case
Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care
By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in...
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Fetter, Trevor, and Kira Seiger. "Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care." Harvard Business School Case 321-049, November 2020. (Revised April 2021.)
- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
campaign compare when the tasks are performed internally rather than by an independent outside agency? Ownership of an in-house agency rests with the advertiser and allows the advertiser greater control over matters such as the assignment...
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- 14 Mar 2011
- Research & Ideas
Water, Electricity, and Transportation: Preparing for the Population Boom
By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3...
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by Carmen Nobel
- 07 Jun 2016
- First Look
June 7, 2016
frictions. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51088 forthcoming The Accounting Review Institutional Ownership and Corporate Tax Avoidance: New Evidence By: Khan, Mozaffar N., Suraj Srinivasan, and Liang Tan...
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Sean Silverthorne
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
which it can be seized. Context The macro-situation, which includes external factors, such as: technology development, customer desires, the state of the economy, industry trends, etc. DealThe structure of the deal, its terms and pricing....
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by David Amis & Howard Stevenson
- 01 Mar 2010
- News
The Meaning of Ramadi
Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and one very annoyed professor...
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- 09 Sep 2009
- First Look
First Look: September 9
Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Publication:The Accounting Review (forthcoming) Abstract We compare the quality of accounting numbers produced by two types of public...
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Martha Lagace
- 20 Feb 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Technology
companies students are interested in as well, from startups to high growth to the Fortune 500. Product management continues to be a popular functional area for students eager to use their general management degree to work cross-functionally and have View Details
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Technology
- 02 Feb 2016
- First Look
February 2, 2016
2013. The sudden price increase not only increased the likely acquisition price for an ownership stake in Hefei Sanyo, but also meant that Whirlpool had lost the luxury of both time and secrecy. Lee had to quickly decide how to structure...
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Sean Silverthorne
- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior. Bertini and Koenigsberg explain that advances in technology have made it possible for firms to collect “impact data” that tells...
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Margie Kelley
- 16 Jun 2015
- First Look
First Look: June 16, 2015
strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble...
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Sean Silverthorne