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- All HBS Web (246)
- Faculty Publications (44)
- 14 Jan 2014
- First Look
First Look: January 14
were longer when physicians were assigned patients under a pooled queuing system, compared to when each physician operated under a dedicated queuing system. The dedicated queuing system resulted in a 10% decrease in LOS-a 32-minute...
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Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie Zhang Abstract—The purpose of this article is to present exciting and innovative research questions in service View Details
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Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large...
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Sean Silverthorne
- 20 May 2008
- First Look
First Look: May 20, 2008
the rate of growth. Now looking to expand within North America, he had turned to a professional franchising model and had developed a new brand to help grow the business. Paul Guy, his first franchisee who was beginning his operations in...
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Martha Lagace
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
2018 Individual Creativity in the Workplace An Integrated Model of Dynamic Problem Solving within Organizational Constraints By: Cromwell, Johnathan R., Teresa M. Amabile, and Jean-François Harvey Abstract—Rapid technological change,...
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Dina Gerdeman
- 08 Jul 2008
- First Look
First Look: July 8, 2008
resource pools, increased corporate operational dependence on IT, and enhanced application opportunities have combined to drive this topic much higher on many companies' agendas. Different companies are impacted in different ways....
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Martha Lagace
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
these companies. The traditional Xerox product—for instance, a copier—was designed so that it could be operated and serviced in almost any country in the world. This meant not only constraints on how the...
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by Paul Gompers & Josh Lerner
- 24 Jun 2014
- First Look
First Look: June 24
instead of participating in negotiated exchange offers. This paper critically examines this claim and argues that the incentives for holdout litigation are limited because of (1) significant constraints on creditor litigation, (2)...
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Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
highlight an important channel for alleviating financing constraints in small firms but also emphasize the general-equilibrium effects of large-scale interventions, which can lead to lower aggregate outcomes depending on labor market...
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by Sean Silverthorne
- 03 Apr 2007
- First Look
First Look: April 3, 2007
different development strategies. The states had to decide whether to focus their investment efforts on physical capital or improving social indicators. Both states faced constraints in the form of budget deficits, competition from other...
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Martha Lagace
- 18 Dec 2012
- First Look
First Look: December 18
unfavorable expectations face an additional constraint: their prices and first-party content investment need to be such that low (zero) participation equilibria are eliminated. This additional constraint typically leads them to invest...
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Carmen Nobel
- 05 Aug 2008
- First Look
First Look: August 5, 2008
variation in the use of in-house rather than independent advertising agencies by U.S. advertisers. While the vast majority of large advertisers employ outside agencies, it comes as a surprise to find that when advertisers of all sizes are considered, about half View Details
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Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
operations are not well integrated across media. As a consequence, a frequent shopper may be given first-class treatment in the physical store but receive marginal service on the telephone or via the Internet. Retailers need to tap into...
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- 27 Sep 2011
- First Look
First Look: September 27
procurement and internal sourcing for the same input requires a consideration of complementarities across and constraints within modes of procurement. We create analytical foundations for making empirical predictions about when plural...
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Sean Silverthorne
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
and the profitability to engage in exports and R&D, thereby relaxing borrowing constraints and enabling more firms to overcome the fixed-cost hurdle for financing R&D. We decompose the effects of RER changes on productivity growth...
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Dina Gerdeman
- 04 Mar 2014
- First Look
First Look: March 4
middle" in Indian manufacturing. Small- and medium-sized firms may continue to face constraints in their attempts to grow. Download working paper: http://ssrn.com/abstract=2190963 Conflicts of College Conference Realignment: Pursuing...
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Sean Silverthorne
- 18 Aug 2009
- First Look
First Look: August 18
these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable...
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Martha Lagace
- 12 Jan 2010
- First Look
First Look: Jan. 12
Multichannel retailers dominate today's retail landscape. While there are many benefits of operating multiple channels, these retailers also face many challenges. In this article, we discuss the key issues concerning multichannel...
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Martha Lagace
- 16 Mar 2010
- First Look
First Look: March 16
operations cover food and home and personal care, and its brands include Lipton Tea, Hellmann's, Bird's Eye, Wall's, Ben and Jerry's, Surf, Domestos, Comfort, Dove, Sunsilk, Pond's, Signal, Axe, and Calvin Klein. In particular the book...
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Martha Lagace
- 26 Jan 2016
- First Look
January 26, 2016
subject to the constraints of market mechanisms. In this chapter, I outline another alternative to shareholder primacy that aims to improve upon existing alternatives and avoid some of the difficulties they encounter. I argue that even...
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Sean Silverthorne