Filter Results
:
(694)
Show Results For
-
All HBS Web
(694)
- People (3)
- News (216)
- Research (374)
- Events (2)
- Multimedia (2)
- Faculty Publications (144)
Show Results For
-
All HBS Web
(694)
- People (3)
- News (216)
- Research (374)
- Events (2)
- Multimedia (2)
- Faculty Publications (144)
- January–February 2018
- Article
Some Customers Would Rather Leave Without Saying Goodbye
By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where...
View Details
Keywords:
Churn;
Retention;
Attrition;
Customer Base Analysis;
Hidden Markov Models;
Latent Variable Models;
Customer Relationship Management;
Consumer Behavior
Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
- 2001
- Chapter
Publicly Funded Science and the Productivity of the Pharmaceutical Industry
By: Rebecca Henderson and Ian Cockburn
U.S. taxpayers funded $14.8 billion of health related research last year, four times the amount that was spent in 1970 in real terms. In this paper we evaluate the impact of these huge expenditures on the technological performance of the pharmaceutical industry. While...
View Details
Keywords:
Public Sector;
Science-Based Business;
Research and Development;
Sovereign Finance;
Pharmaceutical Industry
Henderson, Rebecca, and Ian Cockburn. "Publicly Funded Science and the Productivity of the Pharmaceutical Industry." In Innovation Policy and the Economy, Volume 1, edited by Adam B. Jaffe, Josh Lerner, and Scott Stern, 1–34. MIT Press, 2001.
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
said, “Savvy employers don’t have to settle for the limitations of a local talent pool ” Ryan concluded, “The given argument (for in-office innovation) is weak because it uses a pre-pandemic example of collaboration and innovation,...
View Details
- Web
FAQs - Alumni
Courts in Shad free of charge and their ( 14 year old) guest(s) can access for $10/day. No group fitness classes. Tennis and basketball courts, indoor track, and Harvard pools closed. HOURS (subject to change) Friday: 6:00 a.m.–8:00 p.m....
View Details
- 11 Apr 2024
- In Practice
Why Progress on Immigration Might Soften Labor Pains
as their primary revenue constraint. In some settings, like fast food, migration will impact this talent access mainly by increasing the general pool of local workers. In other settings, like computer programmers, employment-based visas...
View Details
Keywords:
by Rachel Layne
- 29 Jul 2019
- Research & Ideas
How Companies Benefit When Employees Work Remotely
location of choice and save money in cost of living, and the employer will see higher productivity and lower attrition, and save on real estate costs,” says Choudhury. Choudhury and his fellow researchers contrast pooled interdependence...
View Details
Keywords:
by Kristen Senz
- Program
Value Creation Through Effective Boards
any industry, including: Members of corporate and public supervisory boards Members of managing and executive boards Top talent pools of listed and large corporations Particularly appropriate for: Board members in large public firms or...
View Details
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
labor pool by turning marginalized candidates into productive employees. Four main steps Fuller says that creating a career navigation system that is fit for the 21st century requires: Creating new data sources. Good career navigation...
View Details
- Web
Research Services - Faculty & Research
collecting/purchasing data from various sources such as “scraping” public information off websites. Writers and researchers HBS provides a pool of experienced and centrally managed case writers and researchers who work for faculty on a...
View Details
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
expensive research, plus plain old good luck; it also had been, at times, duplicative. Along the way, Diamond met another man who was researching the same Polish town. What if there was a way for family history researchers to pool their...
View Details
Political Standards
The University of Chicago Press November 2015.
Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in...
View Details
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
‘cast a much wider net’ For public companies, the findings offer a fresh look at a potential pool of candidates. The authors cite Boeing CEO David Calhoun as just one prominent example. Calhoun, who became vice chairman of General...
View Details
- Web
Privacy Notice | About
Admissions Committee can select the most qualified and diverse group from among the pool of candidates, ensuring an interactive and invigorating learning experience for all program participants. Except as set forth in the next paragraph,...
View Details
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
wider pool of talent. Workers and potential employees can take control, too, by: Being realistic about which jobs are available where they live. Too often, says Fuller, young workers will study in fields like video game programming that...
View Details
Keywords:
by Pamela Reynolds
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
college degree, so qualified people are often shut out of the candidate pool before hiring managers can get a closer look at them. But especially now, when employers need workers—and workers need jobs—it just makes sense for human...
View Details
Keywords:
by Jay Fitzgerald
- 16 Apr 2020
- Blog Post
Am I Eligible for the 2+2 Program?
notification date in July. You will all be reviewed together. Why? This way can review the entire pool at once - a luxury we don’t have in the (much larger) work-experienced pool. So if you’d like to submit earlier than April, that’s...
View Details
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We...
View Details
- Research Summary
The New Social Contract: Contractors, Firms, and Agencies
The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a...
View Details
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
fashionistas? And if companies focus more on these consumers, how is the broader consumer pool impacted? Farronato studies these questions in a working paper recently published by the National Bureau of Economic Research. Written along...
View Details
- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
people—other white men. Meanwhile, white women and people of color who were recruited from the same competitive MBA pool received more mundane work, including tasks they had already mastered. This disparity in development had long-term...
View Details
Keywords:
by Dina Gerdeman