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- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
exchange—think of this as learning how to read music and play true, clear notes. You can improve your improvisation skills by learning how to recognize, convey, and seek out three types of information: Relational information, which conveys beliefs and feelings about...
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by Kathleen L. McGinn
- 29 Sep 2015
- First Look
September 29, 2015
or downstream suppliers depends crucially on the elasticity of demand for its final product. Moreover, a firm's propensity to integrate a given stage of the value chain is shaped by the relative contractibility of the stages located...
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Sean Silverthorne
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
information to suppliers to maximize efficiency of the supply chain. This idea, which my colleague Steve Bradley and I have termed "sense and respond," correlates to the Industrial Age notion of "make and sell." Today...
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by Staff
- 10 Jun 2014
- First Look
First Look: June 10
build an informal network of relationships with executives and business managers, which allowed them to resist being stereotyped as either compliance champions or business partners. Instead they created and shaped the perception of their...
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Sean Silverthorne
- 03 Jun 2014
- First Look
First Look: June 3
prospect of marketing ExperienceFLX's business to a new customer base through Groupon was very appealing, the Falks found that designing a deal that met Groupon's requirements while still allowing ExperienceFLX to make money and without endangering their View Details
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Sean Silverthorne
- 19 Aug 2008
- First Look
First Look: August 19, 2008
examined the relationships between inventory, gross profit dollars, and gross margin return on inventory. We find that inventory is positively correlated to gross profit dollars but negatively correlated to gross margin return on...
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Sean Silverthorne
- 19 Mar 2013
- First Look
First Look: March 19
tightly linked to changes in firm diversification and IT investments. These relationships depend crucially on the function involved: those closer to the product ("product" functions, e.g., marketing / R&D) behave differently...
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Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
II, determining the proper phasing, assessing a potential partnership, and managing relationships with the slum community benefiting from the development. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217013-PDF-ENG Harvard...
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Carmen Nobel
- 05 Aug 2008
- First Look
First Look: August 5, 2008
exploitation tends to drive out exploration, rendering organizations rigid and vulnerable to environmental change. Drawing on the Carnegie School, we propose a model where perturbation moderates the relationship between exploitation and...
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Martha Lagace
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
suppliers or host governments. High leverage prevents cash from accumulating inside project companies, thereby eliminating the temptation for related parties to seize the cash. It also helps enforce contracts by, somewhat paradoxically,...
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- 22 Aug 2006
- First Look
First Look: August 22, 2006
of widths and eschewing celebrity endorsement of its products—and discusses New Balance's operations decisions to support that strategy. These include significant use of domestic manufacturing at a time when nearly all other competitors sourced finished shoes from...
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Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
elements that executives need to align and strengthen. This article describes how companies have used the matrix to clarify their relationships with daughter brands, retool their identities to support new businesses, revamp their overall...
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Dina Gerdeman
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
the seller's opportunity cost of capital). The only way to create a win-win customer relationship is to focus on maximizing that total space. “Try selling something at exactly its perceived value and you will likely fail.” Think of it...
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- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling...
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by Martha Lagace
- 11 Feb 2014
- First Look
First Look: February 11
suppliers and its blue collar workforce as homogeneous, interchangeable entities, and its view that expertise could be partitioned so that there was minimal overlap of knowledge amongst functions or levels in the organizational hierarchy...
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Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
environmental performance. We hypothesize that key organizational characteristics reflecting visibility, such as size and environmental impact, shape this type of symbolic compliance and that these relationships are moderated by...
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Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
many high-growth businesses in China, Gome has only moderate financing needs. Its charismatic and ambitious chairman Wong Kwongyu has built an expansive retail network in China and successfully used trade credits by suppliers and banks to...
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Martha Lagace
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
Fans of the television show Mad Men are well acquainted with the mystique of the advertising business, circa 1960s, where relationships were consummated over martinis and campaigns fashioned through the wizardry of creative director Don...
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- 27 Jan 2015
- First Look
First Look: January 27
psychological discomfort of dissonance. Similarly, physically cleansing oneself eliminated the relationship between inauthenticity and prosocial compensation. Finally, we demonstrated additional evidence for discriminant validity: these...
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Sean Silverthorne
- 03 Apr 2012
- First Look
First Look: April 3
(forthcoming) Abstract We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures,...
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Carmen Nobel