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All HBS Web
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Navid has worked with different organizations across various industries, from the Federal Reserve to medical device manufacturers, heavy construction equipment sellers, and B2B software providers, to assemble proprietary datasets in studying organizational buying.... View Details
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He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
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Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
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Paradise Lost (and Restored?): A Study of Psychological Safety over Time
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Performance Management Systems in Healthcare
- Forthcoming
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Political Elite Cues and Attitude Formation in Post-Conflict Contexts
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Product Management
A Product Manager is obsessed with the problem their product tries to solve and works to both define the product’s functional requirements and lead cross-functional teams to develop, launch and improve their product over time. Taught by an experienced former Google... View Details