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All HBS Web
(663)
- People (1)
- News (235)
- Research (296)
- Multimedia (14)
- Faculty Publications (176)
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- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile apps that reps can view...
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Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO...
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by Sean Silverthorne
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
app targeted at millennial customers that would include a novel proxy voting feature that allowed clients to vote on shareholder resolutions with a simple swipe. With this technological addition, OpenInvest was well on its way towards...
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Sean Silverthorne
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
innovate." Data.gov allows people to be watchdogs as well as innovators, he continued. One helpful innovation marries government data about recalls of baby products with the nifty Red Laser app that is available for the iPhone:...
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- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
with our younger talent about ideas they are proposing for our company’s strategic direction? Personally, should I be making use of one or more of these apps that I don’t understand? Twenty-five years ago, there was a sense at General...
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by James Heskett
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
loyal customer is a big deal for others as well. It's important for those among us who believe that employee and customer loyalty are important determinants of businesses' growth and profitability. It may mean a lot for us as consumers as well, because the...
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- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
monetize concepts, many of them apps for Android and IOS, driving doubtful revenue models in packed market segments with little differentiating code." Nol Perreira asked, "What will prick the bubble? The timing of that is, one...
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- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
a strange human tendency to value effort independent of outcome," says Norton. "If you appear to be working hard and sweating, people will assume you are doing a good job." There's an app for that Buell and Norton put that...
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by Michael Blanding
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
bookstore owners are increasingly seeing their competition not as Barnes & Noble, but as Netflix and other entertainment apps that tie people to their couches. “Retailers who succeed are able to create a unique experience that...
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- 28 Mar 2017
- First Look
First Look at New Research, March 28
months of runway remaining, Behrens Wu must decide where to direct the company’s limited resources. Should Shippo stay focused on the app while raising the next round of funding, pivot to an API-focused strategy, or pursue both products?...
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Sean Silverthorne
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
it this way, privacy has been losing ground rapidly with the ascendancy of big data and the Internet of things. The retreat of privacy has been aided by personal use of networking apps like Facebook, Twitter, and YouTube, search devices...
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by James Heskett
- 03 Jan 2017
- First Look
January 3, 2017
MyTime Ethan Anderson, the CEO of San Francisco–based e-commerce company MyTime, must decide on the company's growth strategy. MyTime’s first product was a website and mobile app that offered consumers a convenient way to book...
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Carmen Nobel
- 29 Mar 2016
- First Look
March 29, 2016
requests to their city government. Users who viewed photos of the city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led to...
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Sean Silverthorne
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
building a strong user base with its original app (Ovia Fertility, which helped women conceive by tracking ovulation and other factors), the young company launched a second app, Ovia Pregnancy, which helped women have a healthy pregnancy...
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Dina Gerdeman
- 28 Oct 2014
- First Look
First Look: October 28
popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use Best Buy stores as...
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Carmen Nobel
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
that enable consumers to self-monitor exercise levels, sleep patterns, and blood pressure have sold briskly. Despite Google Health’s failed effort to facilitate patients’ collecting their medical records electronically in one place, there were around 40,000 health...
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- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
airports. As people begin to internalize the collective nature of public health, sharing of personal health and air quality metrics—using wearables and smartphones—could lead to new applications that provide real-time information about the conditions inside buildings....
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- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
the elementary level, Kim cites Khan Academy as a program that really helps students learn on their own time. By presenting bite-sized chunks of learning in hands-on videos, Khan allows students to work through discrete concepts as quickly or as slowly as desired....
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- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
walks readers through the questions firms need to ask when integrating it into their strategies and operations. The article also includes HBR’s first embedded AR experiences, which readers can launch by downloading a new HBR app on their...
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Carmen Nobel
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already successful mobile banking app? Second, if a separate app was developed,...
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Dina Gerdeman