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- All HBS Web (306)
- Faculty Publications (145)
Show Results For
- All HBS Web (306)
- Faculty Publications (145)
- 2011
- Book
True North Groups: A Powerful Path to Personal and Leadership Development
By: Bill George and Doug Baker
All too often, we find ourselves forced to confront life's challenges on our own. What we need is an intimate group with whom we can examine our beliefs and share our lives. For the past thirty-five years, Bill George and Doug Baker have found the answer in True North...
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Keywords:
Interpersonal Communication;
Leadership;
Personal Development and Career;
Problems and Challenges;
Groups and Teams;
Opportunities;
Personal Characteristics
George, Bill, and Doug Baker. True North Groups: A Powerful Path to Personal and Leadership Development. Berrett-Koehler Publishers, 2011.
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
back to the time of Confucius," says Paine, "the primacy of personal relationships and interpersonal reciprocity has been paramount in China. This poses a problem for those who want to use strictly...
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by Judith A. Ross
- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just plain insulting. View Details
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Martha Lagace
- December 2000 (Revised May 2002)
- Case
Reverend Jeffrey Brown: Cops, Kids and Ministers
By: Kathleen L. McGinn and Alexis Lefort
Introduces Reverend Jeffrey Brown, one of the cofounders of the Ten Point Coalition in Boston, Mass. The Ten Point Coalition, a group of ministers that worked to change the dynamics between the Boston Police Department and the kids on the street, was instrumental in...
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Keywords:
Change;
Civil Society or Community;
Alliances;
Interpersonal Communication;
Power and Influence;
Law Enforcement;
City;
Boston
McGinn, Kathleen L., and Alexis Lefort. "Reverend Jeffrey Brown: Cops, Kids and Ministers." Harvard Business School Case 801-284, December 2000. (Revised May 2002.)
- 28 Apr 2023
- Blog Post
How Employers Can Support LGBTQ+ Employees
supported through inclusive language, DEI initiatives, and aligned project work.” Inclusive language also means ensuring that all members of the LGBTQ+ community feel supported and safe. “Celebrate folks in different gender relationships...
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Keywords:
All Industries
- 10 Oct 2007
- First Look
First Look: First Look: October 10
forthcoming Abstract This chapter explores complexities of the relationship between learning and performance. We start with the general proposition that learning promotes performance and then describe several challenges for researchers...
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Martha Lagace
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures By: Brooks, Alison Wood, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang, and Brian Hall Abstract—People often feel malicious envy, a destructive View Details
Keywords:
Dina Gerdeman
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
about our interpersonal relationships, when people share things with us—as long as they don't overshare—we tend to like them better," Buell says. "We find it interesting that we're seeing evidence of the same thing in our View Details
- 2010
- Working Paper
Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance
By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how...
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Keywords:
Interpersonal Communication;
Knowledge Sharing;
Knowledge Use and Leverage;
Performance Effectiveness;
Quality;
Groups and Teams;
Risk and Uncertainty;
Familiarity
Gardner, Heidi K., Francesca Gino, and Bradley R. Staats. "Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance." Harvard Business School Working Paper, No. 11-009, July 2010. (Revised September 2011.)
- 08 Dec 2009
- First Look
First Look: Dec. 8
positively related to attitudes of openness to others. In a third study, I conducted an interpersonal dyadic negotiation experiment with business school students and found that, as predicted, these effects replicated and extended to...
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Keywords:
Martha Lagace
- 01 Jun 2008
- News
Team MBA
section experience and helping to prepare students for the interpersonal dynamics of the workplace.” In their final months as students, we asked one learning team to reunite over dinner to talk about their time at the School. What we got...
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- 21 May 2013
- First Look
First Look: May 21
study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to gather and establish influence in their organizations. Specifically, we examine how influence-seeking risk managers (1) establish and maintain View Details
Keywords:
Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
a destructive interpersonal emotion, when they compare themselves to successful peers. Across two online experiments and an experimental field study, we identify an interpersonal strategy that can mitigate...
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Keywords:
Sean Silverthorne
- 10 Mar 2015
- First Look
First Look: March 10
a deal with Woteer, and if so, on what terms? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815076-PDF-ENG Harvard Business School Case 415-030 Building Effective Working Relationships This note introduces a framework for...
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Carmen Nobel
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Abstract—Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role...
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Sean Silverthorne
- 04 Oct 2011
- First Look
First Look: October 4
Science 22, no. 4 (July-August 2011) Abstract This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that...
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Keywords:
Sean Silverthorne
- January 2008 (Revised May 2008)
- Case
Comcast New England: A Journey of Organizational Transformation
By: Michael Beer and Anita Arun
This case describes how Kevin Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,...
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Keywords:
Transformation;
Interpersonal Communication;
Customer Satisfaction;
Employee Relationship Management;
Management Teams;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Performance Improvement;
Telecommunications Industry;
New England
Beer, Michael, and Anita Arun. "Comcast New England: A Journey of Organizational Transformation." Harvard Business School Case 908-405, January 2008. (Revised May 2008.)
- Blog
When Generations Learn Together
experience and geographic exposure, and the preparation and insight from the professors and discussion leaders exceeded my expectations. Beyond the specifics of a case or technical skill improvement, I take away broad themes and View Details
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
that people speak up more in smaller groups and in settings that are more intimate. In smaller companies, where everyone knows and regularly interacts with top managers, there is less likelihood employees will be silent based on lack of established View Details
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by Sarah Jane Gilbert
- 09 Jun 2015
- First Look
First Look: June 9, 2015
interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even...
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Keywords:
Sean Silverthorne