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- All HBS Web (308)
- Faculty Publications (98)
- 28 Feb 2024
- Blog Post
African American Student Union Spotlight on Entrepreneurship
leveraging my experience of building Nike’s inaugural Global Supplier Diversity program, seeking to expand my impact to help other organizations conduct and sustain meaningful business relationships with the...
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- 22 Aug 2006
- First Look
First Look: August 22, 2006
of widths and eschewing celebrity endorsement of its products—and discusses New Balance's operations decisions to support that strategy. These include significant use of domestic manufacturing at a time when nearly all other competitors sourced finished shoes from...
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Martha Lagace
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
elements that executives need to align and strengthen. This article describes how companies have used the matrix to clarify their relationships with daughter brands, retool their identities to support new businesses, revamp their overall...
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Dina Gerdeman
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
the seller's opportunity cost of capital). The only way to create a win-win customer relationship is to focus on maximizing that total space. “Try selling something at exactly its perceived value and you will likely fail.” Think of it...
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- 01 Apr 2001
- News
The Small Business Difference: How Smaller Companies Manage with Less
how companies that lack resources and clout respond to a range of issues, from developing products and services, to establishing supplier relationships, to hiring and growing a staff.” In the spirit of his research, Bowen began his...
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- 22 Apr 2008
- First Look
First Look: April 22, 2008
the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and interpersonal View Details
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Martha Lagace
- 02 Mar 2016
- News
On Credit
the papers of influential business leaders and the records of innovative companies in the late 20th- and 21st-century global business world,” says Laura Linard, Baker Library’s director of special collections. More recently, that focus has led to View Details
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Julia Hanna
- 10 Mar 2015
- First Look
First Look: March 10
a deal with Woteer, and if so, on what terms? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815076-PDF-ENG Harvard Business School Case 415-030 Building Effective Working Relationships This note introduces a framework for...
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Carmen Nobel
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Asia-based old economy and new economy firms. The development of supplier and client relationship management in Japanese companies. Business frontiers are being pushed back in countries throughout the...
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- 08 Jul 2008
- First Look
First Look: July 8, 2008
between organizational boundary spanners contributes to the formation of trust between firms. Our findings, using data on the supplier-buyer relationships of two major US auto manufacturers, suggest that history affects trust formation in...
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Martha Lagace
- 01 May 2012
- First Look
First Look: May 1
learning that has received less attention from academics despite popular interest: learning by supplying. Using a detailed panel dataset on supply relationships in the mobile telecommunications industry, we address the following...
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Carmen Nobel
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by supplier brand-owners. The...
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- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of...
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- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
British Parliament replaced common land with private property--a process that prompted better management and made Great Britain the leader in the Industrial Revolution. I then began to think about the relationship over time between new...
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by Jim Aisner
- 01 Sep 2004
- News
Promise & Perils
relationships with bankers, customers, and suppliers necessarily do better? “It was a big surprise to us to find that companies with long-standing relationships don’t...
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- 02 Oct 2015
- News
The ‘F’ Word
strong relationships with our suppliers that we easily convinced them to extend us additional terms to fill that first big order. We shipped the product and waited. Day 30 arrived and a check did not. On Day...
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Walt Disney Studios
- 05 Nov 2019
- Blog Post
Environmental Change and Ground-level Impact
What do you do on a day-to-day basis? It varies quite a lot. In general, I’m focused on thinking about how we’ll scale up our production, first to make more prototypes, and eventually to the point where we are a mature company with products coming off the line. I...
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- 01 Apr 1998
- News
New Releases
capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers - concerning price, product features,...
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- 21 Oct 2008
- First Look
First Look: October 21, 2008
limited explanatory power. Overall levels of local customers and suppliers are only modestly important, but new entrants seem particularly drawn to areas with many smaller suppliers, as suggested by Chinitz (1961). Abundant workers in...
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Martha Lagace
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
Brand (in)fidelity: When Flirting with the Competition Strengthens Brand Relationships By: Consiglio, I., D. Kupor, F. Gino, and M.I. Norton Abstract—We document the existence and consequences of brand flirting: a short-lived experience...
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Sean Silverthorne