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Show Results For
-
All HBS Web
(8,844)
- People (24)
- News (2,546)
- Research (5,649)
- Events (9)
- Multimedia (292)
- Faculty Publications (4,092)
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
produce desired behaviors. That slows down decision making and execution. Employees (and, as we will see) customers are loyal only to a point. This is a culture designed to support one strategy. It may be a...
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by Avery Forman
- 15 Sep 2021
- Research & Ideas
Don't Bring Me Down: Probing Why People Tune Out Bad News
appear to be related to excuse-driven motives. A new study confirms that individuals often avoid information to make themselves feel better about the decisions they make. But the results also suggest that a...
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by Kristen Senz
- May 2012
- Article
To Zap or Not to Zap: How to Insert the Brand in TV Commercials to Minimize Avoidance
By: Thales S. Teixeira, Michel Wedel and Rik Pieters
Huge amounts of money are spent on TV advertising. In an environment of rising per-viewer rates for advertisers and increased skipping past ads by consumers, it is necessary for advertising managers to understand the determinants of commercial avoidance. In order to...
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Teixeira, Thales S., Michel Wedel, and Rik Pieters. "To Zap or Not to Zap: How to Insert the Brand in TV Commercials to Minimize Avoidance." GfK Marketing Intelligence Review 4, no. 1 (May 2012): 14–23.
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
customers by matching them “by hand” with early suppliers (e.g., Etsy scoured craft fairs to sign up artisans); acquiring them in bulk (Uber ran promotions during concerts and events); and doing whatever it took to make their offerings...
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- November 2020 (Revised February 2021)
- Case
Wes Hall and the BlackNorth Initiative
By: Shikhar Ghosh, Marilyn Morgan Westner and Reza Satchu
Wes Hall founded Kingsdale Advisors and built it into one of Canada’s leading shareholder services and advisory firms. Influenced by the Black Lives Matter (BLM) movement and a series of social injustices—specifically the death of George Floyd in police custody—Hall...
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Keywords:
Racism;
Cultural Entrepreneurship;
Social Entrepreneurship;
Diversity;
Race;
Social Issues;
Ethics;
Canada;
North America
Ghosh, Shikhar, Marilyn Morgan Westner, and Reza Satchu. "Wes Hall and the BlackNorth Initiative." Harvard Business School Case 821-056, November 2020. (Revised February 2021.)
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
hindering the company’s DEI efforts, they might have made different decisions. “Make whatever decision you want,” says Jackson, “but make it consciously and not because you're driven there by these...
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by Kristen Senz
- August 2007
- Column
Pitch Your Offer—and Close the Deal
By: Deepak Malhotra and Max H. Bazerman
The article offers several strategies on how to be a good negotiator and decision maker for business developments. The strategies that are presented were an extract from the book Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the...
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Malhotra, Deepak, and Max H. Bazerman. "Pitch Your Offer—and Close the Deal." Negotiation 10, no. 8 (August 2007).
- May 2008
- Article
Coerced Confessions: Self-Policing in the Shadow of the Regulator
By: Jodi L. Short and Michael W. Toffel
As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and voluntarily report their own violations. In this study, we examine how regulatory...
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Keywords:
Governance Compliance;
Law Enforcement;
Corporate Disclosure;
Governing Rules, Regulations, and Reforms;
Environmental Sustainability;
Programs;
Power and Influence;
Organizations;
Decisions;
Business and Government Relations;
United States
Short, Jodi L., and Michael W. Toffel. "Coerced Confessions: Self-Policing in the Shadow of the Regulator." Journal of Law, Economics & Organization 24, no. 1 (May 2008): 45–71.
- November 10, 2022
- Article
5 Ways Startups Can Prepare for a Recession
By: Lou Shipley
Startups face unique challenges during economic downturns. They typically aren’t yet profitable and so are reliant on outside funding—and therefore are especially exposed when macroeconomic conditions change. To make it through a recession, startup CEOs should hit the...
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Keywords:
Entrepreneurship;
Organizational Culture;
Sales;
Customer Focus and Relationships;
Decisions;
Inflation and Deflation;
Financial Crisis;
Employee Relationship Management;
Business Startups;
Credit
Shipley, Lou. "5 Ways Startups Can Prepare for a Recession." Harvard Business Review Digital Articles (November 10, 2022).
- August 2020
- Case
This Old House of Worship: St. Anthony Shrine (A)
By: Ryan Raffaelli
This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community....
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Keywords:
Leadership And Change Management;
Turnarounds;
Non-profit Management;
Leadership;
Change Management;
Nonprofit Organizations;
Management;
Religion;
Mission and Purpose;
Transformation;
Organizational Culture;
United States
Raffaelli, Ryan. "This Old House of Worship: St. Anthony Shrine (A)." Harvard Business School Multimedia/Video Case 421-701, August 2020.
- Profile
Fatima Albassam
In 2017, when Fatima Albassam was working in her home country of Saudi Arabia as a business development analyst for Saudi Aramco, she began making volunteer service trips to Jordan to support Syrian refugees. “While there,” Fatima says,...
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- 06 Dec 2011
- First Look
First Look: Dec. 6
blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable by committing mistakes while learning something new. In Flying Without a Net, Thomas DeLong explains...
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Sean Silverthorne
- 02 Jan 2024
- What Do You Think?
Do Boomerang CEOs Get a Bad Rap?
(AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly successful CEOs to revitalize an...
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by James Heskett
- Web
Human Behavior & Decision-Making - Faculty & Research
instrumental in shaping research on Human Behavior & Decision-Making. Today, our research focuses on individual and interactive judgment and decision making and explores the role of personal bias, cognition...
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- 16 Jun 2020
- Blog Post
Delivering Solutions During a Crisis: an Interview with Hans Kristian Furuseth
When Hans Kristian Furuseth (MBA 2019) arrived at Harvard Business School in 2017, his goals were clear. He wanted to build the skills necessary to be a leader who makes a difference in the world. Now as CEO of Farmasiet.no, Norway’s...
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- 25 Aug 2014
- HBS Case
Starbucks Reinvented
unveiled a Transformation Agenda that included seven "Big Moves": Be the undisputed coffee authority; Engage and inspire our partners; Ignite the emotional attachment with our customers; Expand our global presence—while making...
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- 19 Mar 2021
- Blog Post
Celebrating Black History: Elevating the Voices of Our Student and Alumni Communities
lives – and yet it can be hard in the moment to see the big picture. To see that the small decisions we make every day are in fact the stepping stones and the dots that connect to shape and frame how we’ll...
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- 30 Aug 2019
- Blog Post
3 Growing Pains from my First Year at HBS: Academic, Social, and Career
unified identity as one firm. For instance, no matter which office you belong to, we can work as a team from day one because we have common values that guide our decision making and culture that View Details