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Show Results For
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All HBS Web
(2,131)
- People (4)
- News (685)
- Research (904)
- Events (51)
- Multimedia (30)
- Faculty Publications (502)
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked...
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- 21 Apr 2017
- News
Good Riddance to Big Insurance Mergers
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
charity. [related readings] “It’s a way to clearly communicate that ‘We are unique in the space,’” Choi says. “Here’s what we are and here’s what we aren’t.” More traditional organizations have also been opening up. The US Department...
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by Danielle Kost
- 02 Mar 2023
- News
A Century of Birthday Candles
Doris Duff's 2019 retirement dinner, HBS Association of Boston. (Courtesy photo via the Laconia Daily Sun) In celebration of her 100th birthday, Doris Duff’s (HRPBA 1952) hometown newspaper, the Laconia Daily Sun, recently looked back on the long life and remarkable...
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- 01 Oct 2000
- News
Laura Scher of Working Assets
Laura S. Scher (MBA '85) is something of a modern-day Robin Hood, an entrepreneurial activist who redistributes the wealth of the marketplace to those in need. Through her company, San Francisco based...
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Marguerite Rigoglioso
- 22 Sep 2017
- News
The Epicenter of Miami’s Vice
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: The dark neon of late 70s and early 80s Miami has long been one of pop culture's favorite settings, from Miami Vice to Grand...
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- 27 Nov 2012
- News
The Beauty of the Network
not be in the position of launching Restorsea if I hadn’t gone to HBS.” On October 15, Restorsea launched at Bergdorf Goodman department stores, with the goal, Pao says, of...
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- 07 Dec 2006
- News
There's Nothing Wrong with Sharing
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
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Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Communications Industry;
Telecommunications Industry;
United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
revenue, panelists discussed whether a subscriber model could also help local and other narrowly-focused news sources. Mele mentioned the Marshall Project, which investigates criminal justice stories for its subscribers, as an example...
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- Article
A Cost Comparison of Cataract Surgeries in Three Countries—United States, India, and Nepal
By: Jiayin Xue, John Hinkle, Mary-Grace Reeves, Luo Luo Zheng, Vengadesan Natarajan, Shyam Vyas, Radhika Upreti Oli, Matt Oliva, Robert S. Kaplan, Arnold Milstein, Geoff Tabin, Jeffrey L. Goldberg and Kevin Schulman
U.S.-based cataract surgeries are costly compared with those performed in high-quality Indian and Nepalese eye centers. The authors used time-driven activity-based costing to evaluate phacoemulsification surgery across four sites: a U.S.-based academic hospital...
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Keywords:
Time-Driven Activity-Based Costing;
Cost Accounting;
Health Care and Treatment;
Health Industry;
India;
Nepal;
United States
Xue, Jiayin, John Hinkle, Mary-Grace Reeves, Luo Luo Zheng, Vengadesan Natarajan, Shyam Vyas, Radhika Upreti Oli, Matt Oliva, Robert S. Kaplan, Arnold Milstein, Geoff Tabin, Jeffrey L. Goldberg, and Kevin Schulman. "A Cost Comparison of Cataract Surgeries in Three Countries—United States, India, and Nepal." NEJM Catalyst Innovations in Care Delivery 2, no. 9 (September 2021).
- Web
Faculty & Researchers - Managing the Future of Work
Garment Industry: A Bangladeshi Perspective (A), Harvard Business School case, 2017. With Saloni Chaturvedi. Work, Routledge Companion to Social and Political Philosophy, 2012. Justice in Production, Journal View Details
- September 2013 (Revised June 2017)
- Case
IBM and the Reinvention of High School (A): Proving the P-TECH Concept
By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The...
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Keywords:
Innovation;
Partnerships;
Leadership;
Partners and Partnerships;
Education;
Business and Community Relations;
Change;
Innovation and Invention;
Education Industry
Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)
- 23 Jan 2019
- News
The Promise of Personalized Medicine
University of Cincinnati every year for treatment? Why does he seem to struggle to walk? Horgan eventually came to understand that his brother suffers from Duchenne muscular dystrophy—a fatal, childhood genetic disease that impacts about...
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- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
goes on for the students and for me. Q: You're perennially honored for teaching excellence. What's your secret? A: Great students. Think of it: we have an admissions department for our customers. How many...
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- 15 Nov 2018
- News
Don’t Be Afraid of AI
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Terminator 3 clip: Warner Bros. Pictures © 2003. Dan Morrell: I think one of the biggest mainstream crossovers that artificial intelligence has had on the modern era is the...
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- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new...
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by Garry Emmons
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Success at the movie box office can be difficult to predict. For every surprise hit film like Crazy Rich Asians, there’s a massive flame-out like Justice League. Unlike television, where a station can test a pilot before committing to a...
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- 10 Mar 2017
- News
The Business of Lego Batman
weekends in a row. He spoke with associate editor Julia Hanna about everything from his approach to a film’s business plan, to the challenges of managing internal growth on his teams—and how the Lego Movie is like The Avengers. READ MORE...
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- 01 Dec 1998
- News
Managing the Business of Life
greater flexibility in her work as well as in her lifestyle. One of her clients, General Electric, soon hired her as a program manager in the Corporate Environmental Programs department at its Fairfield,...
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