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All HBS Web
(4,492)
- People (2)
- News (586)
- Research (3,190)
- Events (17)
- Multimedia (8)
- Faculty Publications (1,903)
- 09 May 2017
- First Look
New Research and Ideas, May 9
index-based benchmarks perform 14% worse in their time-series return-regression R2 and 16% worse in measurement error variance; firms' choices of specific peers only modestly underperform. Calibration...
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Sean Silverthorne
- 01 Jun 2013
- News
Five Bright Ideas
"implementation guy," Lemov believes that data and measurement illuminate the path to better education and teaching, just as he arrived at his "49 techniques" by observing, analyzing, and quantifying the View Details
- 14 Sep 2010
- First Look
First Look: September 14, 2010
Evidence from Social, Environmental and Governance Scores Authors:Ioannis Ioannou and George Serafeim Abstract We investigate the institutional drivers of Corporate Social Performance (CSP) by focusing on...
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Sean Silverthorne
- 13 May 2002
- Book
Bringing the Master Passions to Work
If passions are the masters of reason—as David Hume (1960) believed—then they have done a remarkable job at getting us to believe in their benign nature—their outright subservience to reason. Deception and self-deception are as critical to the narratives that the...
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by Mihnea C. Moldoveanu & Nitin Nohria
- February 2009
- Article
Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting
By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and...
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Keywords:
Goals and Objectives;
Management Practices and Processes;
Organizational Culture;
Performance Improvement;
Behavior;
Motivation and Incentives
Ordonez, Lisa D., Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman. "Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting." Academy of Management Perspectives 23, no. 1 (February 2009).
- 05 Dec 2005
- What Do You Think?
Is Growth Good?
actually enable the kind of economic growth that we generally measure and read about. It's reasonably obvious, for example, that growth in such things as the rule of law, so-called transparency, and ethical behavior foster trust in...
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by James Heskett
- 21 May 2013
- First Look
First Look: May 21
performance measures over time to transform Cross Country Group from an opportunistic family business into a sophisticated industry leader. Cross Country (renamed Agero in 2011) operated call centers that...
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Sean Silverthorne
- Mar 2012
- Article
How to Make Finance Work
Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by...
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- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
other, more important ways of injecting greater transparency into the educational process? For example, should more emphasis be placed instead on the measurement of performance of entire schools, faculties,...
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- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
start a company and never harder to build one," and with Dan Isenberg, who notes that equating entrepreneurship with a start-up is not wrong, but is an incomplete picture of business formation. Significant value creation cannot occur without growth, so the failure...
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by Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
failed to address important measurement and valuation issues that have arisen in the past 40 years of practice. This gap is illustrated with missed opportunities in risk measurement and management and the...
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Sean Silverthorne
- 1999
- Article
Effects of Instructional Style on Problem-Solving Creativity
By: A. M. Ruscio and T. M. Amabile
This study sought to determine the impact of 2 differing instructional approaches on creative problem-solving performance. Eighty-two college students completed a novel structure-building task after receiving algorithmic instruction (providing a rote, step-by-step...
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Ruscio, A. M., and T. M. Amabile. "Effects of Instructional Style on Problem-Solving Creativity." Creativity Research Journal 12, no. 4 (1999): 251–266.
- January–February 2014
- Article
Blame Me
By: Kevin Sharer
The author looks at the psychological side of management, discussing his realization that thinking about and acknowledging his own contributions to organizational underperformance or other work problems is critical to getting employees to improve and generating...
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Sharer, Kevin. "Blame Me." Harvard Business Review 92, nos. 1-2 (January–February 2014): 36.
- 01 Jun 2010
- News
Green Dreams: Eco-Friendly Countertops
company’s product throughout its Seattle headquarters. Other customers include NASA, the Ritz-Carlton, Starbucks, Whole Foods, Amazon, Disney’s Epcot theme park, and Google. IceStone has come a long way since Magagnini’s dark day, and not only by traditional View Details
- 01 Sep 2004
- News
Outsourcing for Radical Change
Linder Photo Courtesy of Accenture Institute As research director at the Accenture Institute for High Performance Business, Jane C. Linder (MBA 1976, DBA 1989) was asked to provide a managing director with new material for a speech on...
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- 20 Nov 2015
- Working Paper Summaries
Impact Evaluation Methods in Public Economics: A Brief Introduction to Randomized Evaluations and Comparison with Other Methods
- May 2008
- Article
Working in the Gray Zone
By: Michel Anteby
Supervisors often turn a blind eye when employees use company resources and time to work on personal projects. They realize that stamping out such behavior may do more harm than good.
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Keywords:
Employee Relationship Management;
Management Practices and Processes;
Performance Effectiveness;
Behavior
Anteby, Michel. "Working in the Gray Zone." Forethought. Harvard Business Review 86, no. 5 (May 2008): 20.
- 2020
- Working Paper
Directors' Perceptions of Board Effectiveness and Internal Operations
By: J. Yo-Jud Cheng, Boris Groysberg, Paul M. Healy and Rajesh Vijayaraghavan
- 2015
- Working Paper
Expertise vs. Bias in Evaluation: Evidence from the NIH
By: Danielle Li
Evaluators with expertise in a particular field may have an informational advantage in separating good projects from bad. At the same time, they may also have personal preferences that impact their objectivity. This paper develops a framework for separately identifying...
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Li, Danielle. "Expertise vs. Bias in Evaluation: Evidence from the NIH." Harvard Business School Working Paper, No. 16-053, October 2015.
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
contact us.” The organization also sent the original letter without the additional line to a different set of delinquent taxpayers, allowing the government to measure the change. The intervention proved to be valuable. More people began...
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by Dina Gerdeman