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All HBS Web
(773)
- News (248)
- Research (351)
- Events (1)
- Multimedia (1)
- Faculty Publications (79)
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we...
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Martha Lagace
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human View Details
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
On February 14, US Airways and American Airlines put their names on a valentine to each other as they announced an $11 billion merger, a union that created the largest airline in the United States. For American, it was one more step in...
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- 06 Nov 2007
- First Look
First Look: November 6, 2007
Bower finds far too many companies are managed without leadership development as an objective; as a result, when the time comes to name a new chief executive, those firms turn to outsiders. Both insider and outsider CEOs have strengths...
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Sean Silverthorne
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
In 1999, Tom Herman and Kaleil Isaza Tuzman, best friends since childhood, quit their comfortable jobs to start govWorks, with millions of VC dollars to back them up. Their goal was nothing if not grandiose: to use Internet payment View Details
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by Walter Kuemmerle
- 31 Oct 2017
- Op-Ed
Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers
up anywhere. For example, a female tech genius CEO in a promising startup privately railed against a member of her investor-dominated all-male board of directors. “He calls me ‘sweetie,’” she said. Every time she heard it, she cringed, and felt his casual View Details
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by Rosabeth Moss Kanter
- 23 Jul 2013
- First Look
First Look: July 23
30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)...
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Anna Secino
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
School of Public Health, Project Antares aims to create a system for devising commercial incentives that provide affordable public health initiatives, or "interventions" in healthcare parlance. Examples of commercial high-impact...
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- 01 Sep 2009
- First Look
First Look: September 1
Evolution as a System of Governance, due for publication November 2009. The purpose of this monograph is to put forth an original concept of capitalism as a system of governance, including a theory of how it...
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Martha Lagace
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
phrase "tragedy of the commons" to describe a system in which people acting rationally and in their own self-interest destroy the very resources they all share for their livelihood. His original example was of colonial farmers....
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by Dorothy Leonard & Walter Swap
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
The sport of rodeo kayaking—the use of specialized kayaks to perform acrobatic tricks and maneuvers in rough white water—began around 1968 when an avid sportsman by the name of Walt Blackader developed techniques for entering waves...
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- 14 Mar 2017
- First Look
First Look at New Research, March 14
women—has been a key element of this effort. Since taking office in late 2012, Abe has advocated for women in myriad ways: through sustained rhetoric at home and abroad, by naming women to key cabinet and party positions, and by setting...
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Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the bottlenecks in modules. An...
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Martha Lagace
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
organizations is based on value, on average. While three-quarters of their revenue remains fee-for-service, we see a remarkable change to a reimbursement system that was static for decades. In particular, survey respondents’ organizations...
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Dina Gerdeman
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
meeting the needs facing the threats of rising sea levels and record floods; converting energy systems to truly replaceable sources; reducing fresh water consumption or creating large desalination operations; saving top soils; reducing...
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by James Heskett
- 18 Apr 2005
- Research & Ideas
Tips to Reinvent the Department Store
looking to become what they want to be—as opposed to a series of vendor shops.— Pat Chadwick, Bloomingdale's Alan Barnett, senior vice president of merchandise planning and information systems for Barneys New York, noted that "the...
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- 03 Oct 2018
- What Do You Think?
How Should Managers Deal with the Challenges of Building an Inclusive Workplace?
symptom of a systemic problem. It’s a problem with the culture in that organization.” David Wittenberg pursued the issue of rules-based approaches to inclusion further when he said, “Inclusion and diversity are excellent goals....
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by James Heskett
- 06 Feb 2006
- Research & Ideas
The Trouble Behind Livedoor
receive the new share for several months, at which point he can sell it. This system is the result of ownership being tracked on paper rather than electronically—it takes time to print out new share certificates. Because investors do not...
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- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
company, through suppliers or customers at trade shows saying something was weird, or through tracking the names of people who had been involved in fraud in the past and finding another company they're in. The press's next most frequent...
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- 22 May 2012
- First Look
First Look: May 22
book. It is a question that brought together a diverse and talented group of researchers interested in change and organizations in different problem domains (sustainability, healthcare, poverty alleviation, and education). The...
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Sean Silverthorne